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Sports Operations Coordinator
3 weeks ago
We are seeking a highly motivated and organized individual to fill the role of Sports Desk Associate. This is a fantastic opportunity for someone who is passionate about providing exceptional customer service in a fast-paced environment.
Key Responsibilities:- Provide excellent customer service to members at the Sports Booking Counter during shift hours, handling their bookings and inquiries efficiently.
- Utilize point-of-sale systems and payment methods to process member bookings and maintain accurate records.
- Support the administration of sports activities, recording booking information, and issuing towels and locker keys as needed.
- Assist with registration and withdrawal of sports activities and training programs, ensuring smooth operations.
- Perform administrative duties, including data entry, mail handling, and replenishing counter supplies.
Requirements:
- Preferably GCE N/O Levels or equivalent qualifications in Services Management, Hospitality Operations, Event Management, Sport Management, or Business Administration.
- Proficiency in oral and written English, with an additional language being an asset for liaison purposes.
- At least one year of experience in the hospitality industry, preferably in frontline services.
- Strong communication and interpersonal skills, along with a positive disposition and teamwork capabilities.
- Proficiency in Microsoft Office and ability to work a rotated 5.5-day schedule.
- A dynamic and supportive work environment.
- Opportunities for growth and professional development.
- A competitive salary package commensurate with experience.