Bar Operations Manager

3 days ago


Singapore BURNT ENDS RESTAURANT PTE. LTD. Full time
Job Summary

We are seeking a highly skilled and experienced Bar Manager to join our team at Burnt Ends Restaurant Pte. Ltd. as a key member of our bar operations team.

Key Responsibilities
  • Business Operations: Manage the business aspects of the bar, including maintaining a current liquor license, negotiating supplier contracts, taking inventory, and reordering supplies, managing budgets, and setting goals.
  • Staff Management: Hire and train staff to provide excellent service to patrons, lead the bar team in the outlet to ensure consistent and quality beverage service.
  • Event Preparation: Timely preparation for the bar to be set up for events, and the provision of orders of alcoholic and non-alcoholic beverages.
  • Beverage Menu Development: Coordinate and develop the outlet beverage menu in conjunction with the outlet manager, taking into account identified beverage trends and specific market needs.
  • Customer Service: Greet guests and respond to guest inquiries and requests in a timely, friendly, and efficient manner.
  • Drink Preparation: Prepare alcoholic and non-alcoholic drinks, including cocktails and classics based on what's featured on the menu or special guest requests.
  • Customer Interaction: Interact with customers, take orders, and serve snacks and drinks.
  • Sales and Promotion: Upsell and promote beverages.
  • Inventory Management: Maintain bar inventory.
  • Cash Handling: Handle cash and credit card transactions from guests.
  • Bar Maintenance: Stock and maintain the bar, including bar equipment, glasses, and other accessories.
  • Quality and Safety: Maintain order and cleanliness of the bar at all times, setting and enforcing quality and safety controls.
  • Conflict Resolution: Respond professionally to inebriated guests, as needed.
Requirements
  • Experience: Minimum 2 years of experience in managing a bar setting.
  • Skills: Excellent computer, problem-solving, and customer service skills, exceptional communication and interpersonal skills, ability to diffuse tense situations and resolve conflicts.
  • Availability: Willingness to work during peak hours, including nights, weekends, and holidays.
  • Leadership: Ability to effectively delegate responsibilities and maximize resources, decisiveness.


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