Booking Specialist
3 weeks ago
Key Responsibilities:
- Reservation Management: Oversee and process incoming requests via phone, email, and online platforms, ensuring precise entry of booking information into the property management system.
- Exceptional Customer Service: Provide outstanding assistance by responding to guest inquiries, offering details about hotel facilities, pricing, and availability, and resolving any issues related to bookings.
- Reservation Adjustments: Manage changes and cancellations of existing bookings as per guest requests, following hotel guidelines and protocols.
- Reporting: Prepare daily reports, including No Show, Cancellation, and Arrival reports, ensuring accuracy and timely submission.
- Payment Processing: Handle payments, including prepayments, no-show fees, and cancellation charges, ensuring proper documentation and processing.
- Service Promotion: Actively promote additional hotel services, such as special packages and room upgrades, to enhance guest satisfaction and increase revenue.
- Record Maintenance: Accurately document and update reservation information, including guest preferences and special requests, in the property management system.
- Interdepartmental Coordination: Collaborate with other hotel departments, such as Front Desk and Housekeeping, to communicate guest requirements and ensure a seamless check-in and check-out experience.
- Issue Resolution: Efficiently address and resolve booking-related issues or discrepancies, escalating complex matters to the appropriate department or management when necessary.
- Continuous Learning: Stay informed about hotel policies, promotions, and local events to provide accurate and valuable information to guests.
- Professional Accountability: Ensure that all tasks and guest communications are completed promptly and accurately, maintaining a high standard of professionalism.
Qualifications:
- Familiarity with Opera Cloud or Property Management Systems is advantageous.
- Proficiency in MS Office is a plus.
- Fluency in English is required; multilingual candidates are highly preferred.
- A collaborative team player who can also work independently.
- Strong time management skills.
- A minimum of 1 year of relevant experience in the hospitality sector.
- Experience in pre-opening operations is a plus.
-
Booking Specialist
3 weeks ago
Singapur, Singapore The Standard Hotel Full timeKey Responsibilities: Reservation Management: Oversee and process incoming inquiries via phone, email, and online platforms, ensuring precise entry of booking information into the hotel management system. Exceptional Customer Service: Provide outstanding service by responding to guest questions, sharing details about hotel features, pricing, and...
-
Booking Specialist
3 weeks ago
Singapur, Singapore The Standard Hotel Full timeKey Responsibilities: Reservation Management: Oversee and process incoming inquiries via phone, email, and online platforms, ensuring precise entry of booking information into the management system. Exceptional Customer Care: Provide outstanding service by responding to guest questions, offering insights on hotel features, pricing, and availability, and...
-
Freelance Book Marketing Specialist
1 week ago
Singapur, Singapore Reedsy Full timeWe are seeking skilled marketers to collaborate with our community of top talent in publishing at Reedsy.RequirementsOur selection criteria are:At least 3 years of marketing experience. Proven experience marketing at least 5 commercially successful books. Experience with a renowned publishing company, or a history of high-quality work with a bestselling...
-
Freelance Book Marketing Specialist
7 hours ago
Singapur, Singapore Reedsy Full timeWe are seeking experienced marketers to collaborate with our community of top talent in publishing at Reedsy.RequirementsOur ideal candidate has: At least 3 years of marketing experience. A proven track record of marketing at least 5 commercially successful books. Experience working with a renowned publishing company or a history of high-quality work with a...
-
Freelance Book Marketing Specialist
1 day ago
Singapur, Singapore Reedsy Full timeMarketing Opportunities for Talented ProfessionalsWe are seeking skilled marketers to collaborate with our community of top talent in publishing at Reedsy.RequirementsAt least 3 years of experience in marketing.Proven track record of marketing at least 5 commercially successful books.BenefitsAs a marketer, you will have the opportunity to specify your...
-
Freelance Book Marketing Specialist
7 days ago
Singapur, Singapore Reedsy Full timeMarketing Opportunities for Talented FreelancersWe are a fast-growing community of top talent in publishing, seeking skilled marketers to collaborate with our vetted group of freelancers. Our team has worked on a range of widely acclaimed novels, including The Hunger Games, Originals, and His Dark Materials series.RequirementsAt least 3 years of marketing...
-
Senior Operations Specialist
5 days ago
Singapur, Singapore SMRT Corporation Ltd Full time{"Job Title": "Senior Operations Specialist", "Job Summary": "We are seeking a highly skilled Senior Operations Specialist to join our Rail Operations Group at SMRT Corporation Ltd. As a Senior Operations Specialist, you will be responsible for providing support to all lines within the Rail Operations Group on updating various Controlled Documents such as...
-
Clinical Nurse Specialist
4 days ago
Singapur, Singapore People Profilers Full timeJob Title: Clinical Nurse SpecialistWe are seeking a highly skilled and experienced Clinical Nurse Specialist to join our team at People Profilers Pte Ltd.Job Summary:The successful candidate will be responsible for providing high-quality patient care in a specialist clinic setting. This includes preparing ophthalmic surgical equipment, assisting in...
-
Financial Operations Specialist
2 weeks ago
Singapur, Singapore Flintex Consulting Pte Ltd Full timeFinancial Operations Specialist Job Scope: • Monitor and oversee daily accounting transactions and activities • Close accounts book on time and accurate • Prepare monthly financial management reports with analysis and analyze variance • Prepare cash flow forecast, manage actual cash flow and analyze variances • Prepare accounting and audit...
-
Risk Management Specialist
7 days ago
Singapur, Singapore DBS Bank Full timeJob SummaryDBS Bank is seeking a highly skilled Risk Management Specialist to join our Assets & Liabilities Management (ALM) Risk Control team. As a key member of the team, you will be responsible for handling controller duties, such as risk monitoring and control of business units, as well as ad-hoc project assignments, with a focus on Commercial Book...
-
Clinical Nurse Specialist
6 days ago
Singapur, Singapore People Profilers Full timeJob Title: Clinical Nurse SpecialistWe are seeking a highly skilled and experienced Clinical Nurse Specialist to join our team at People Profilers Pte Ltd.Job Summary:The successful candidate will be responsible for providing high-quality patient care in a specialist clinic setting. This includes preparing ophthalmic surgical equipment, assisting in...
-
Training Specialist
2 days ago
Singapur, Singapore Trip Full timeAbout TripTrip is a leading one-stop travel service provider that enables local partners and travelers around the world to make informed and cost-effective bookings for travel products and services.Job SummaryWe are seeking a skilled Training Specialist to join our team at Trip. As a Training Specialist, you will be responsible for training new employees on...
-
Administrative Support Specialist
2 weeks ago
Singapur, Singapore PERSOL Singapore Full time{"Job Title": "Administrative Support Specialist", "Job Responsibilities": "As an Administrative Support Specialist, you will be responsible for handling various administrative matters related to expatriates, including but not limited to:Administrative support for expatriates, excluding salary paymentAdministration related to tenancy contracts, including...
-
Technical Specialist
1 week ago
Singapur, Singapore Nanyang Technological University Full timeAbout the RoleThe National Institute of Education (NIE) is seeking a highly skilled and experienced Technical Specialist to join our Physical Education & Sports Science Department (PESS). As a key member of our team, you will be responsible for overseeing the procurement of sports facilities' maintenance contracts and equipment, as well as providing...
-
Sales Support Specialist
5 days ago
Singapur, Singapore AVEVA Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Sales Support Specialist to join our team at AVEVA. As a Sales Support Specialist, you will provide administrative support to our Sales team, ensuring seamless execution of sales activities and enabling the team to focus on high-value tasks.Key ResponsibilitiesProvide sales administrative...
-
Reservations Specialist
3 weeks ago
Singapur, Singapore Capella Singapore Full timePosition OverviewThe Reservations Specialist plays a crucial role in managing guest reservation inquiries and employing effective sales strategies to secure accommodations at competitive rates. This position entails processing bookings, addressing guest questions, and ensuring meticulous maintenance of reservation records.Key ResponsibilitiesHandle...
-
Reservations Specialist
3 weeks ago
Singapur, Singapore Capella Singapore Full timePosition OverviewThe Reservations Specialist plays a crucial role in managing guest reservation inquiries and employing effective sales strategies to secure optimal accommodations. This position entails processing bookings, addressing guest questions, and meticulously maintaining reservation records.Key ResponsibilitiesHandle reservations through various...
-
Executive Support Specialist
2 weeks ago
Singapur, Singapore Careers@Gov Full timeJob SummaryWe are seeking a highly skilled and experienced Executive Support Specialist to join our team at ITE College Central. As an Executive Support Specialist, you will play a critical role in ensuring the efficient provision of services that support the objectives of the Principal's Office to achieve ITE Organisational goals.Key ResponsibilitiesWork...
-
Risk Management Specialist
2 weeks ago
Singapur, Singapore DBS Bank Full timeJob SummaryDBS Bank is seeking a highly skilled Risk Management Specialist to join our Assets & Liabilities Management (ALM) Risk Control team. As a key member of the team, you will be responsible for handling risk control and advisory matters, risk profile analysis and reporting, and supporting ad-hoc regulatory and audit requests.Key...
-
Senior Cargo Control Specialist
6 days ago
Singapur, Singapore Hapag-Lloyd Full timeCargo Control Specialist Job DescriptionHapag-Lloyd is a leading liner shipping company with a fleet of modern container ships and a total transport capacity of 11.9 million TEU. We are seeking a skilled Cargo Control Specialist to join our team.Key Responsibilities:Manage and optimize vessel utilization for designated ship systems and tradesCreate voyage...