Booking Specialist

2 months ago


Singapur, Singapore The Standard Hotel Full time

Key Responsibilities:

  • Reservation Management: Oversee and process incoming inquiries via phone, email, and online platforms, ensuring precise entry of booking information into the management system.
  • Exceptional Customer Care: Provide outstanding service by responding to guest questions, offering insights on hotel features, pricing, and availability, and resolving any issues related to bookings.
  • Reservation Adjustments: Facilitate changes and cancellations of existing bookings in accordance with guest requests and hotel policies.
  • Reporting Duties: Prepare daily reports, including No Show, Cancellation, and Arrival reports, ensuring accuracy and timely submission.
  • Payment Processing: Handle financial transactions, including deposits, no-show fees, and cancellation charges, ensuring proper documentation and processing.
  • Service Promotion: Encourage guests to consider additional offerings, such as special packages and room upgrades, to enhance their stay and increase revenue.
  • Record Maintenance: Diligently update and maintain reservation records, including guest preferences and special requests, in the management system.
  • Interdepartmental Coordination: Collaborate with various hotel departments, such as Front Desk and Housekeeping, to communicate guest needs and ensure seamless check-in and check-out experiences.
  • Issue Resolution: Tackle and resolve booking-related challenges efficiently, escalating complex matters to the appropriate department or management as needed.
  • Knowledge Update: Remain informed about hotel policies, promotions, and local happenings to provide accurate and helpful information to guests.
  • Professional Accountability: Ensure that all tasks and guest communications are completed promptly and accurately, upholding a high standard of professionalism.

Qualifications:

  • Familiarity with Opera Cloud or similar Property Management Systems is advantageous.
  • Proficiency in MS Office is a plus.
  • Fluency in English is required; multilingual candidates are highly preferred.
  • A collaborative team player who can also work independently.
  • Strong time management skills.
  • A minimum of 1 year of relevant experience in the hospitality sector.
  • Experience in pre-opening operations is a plus.

  • Booking Specialist

    2 months ago


    Singapur, Singapore The Standard Hotel Full time

    Key Responsibilities: Reservation Management: Oversee and process incoming inquiries via phone, email, and online platforms, ensuring precise entry of booking information into the hotel management system. Exceptional Customer Service: Provide outstanding service by responding to guest questions, sharing details about hotel features, pricing, and...

  • Booking Specialist

    2 months ago


    Singapur, Singapore The Standard Hotel Full time

    Key Responsibilities: Reservation Management: Oversee and process incoming requests via phone, email, and online platforms, ensuring precise entry of booking information into the property management system. Exceptional Customer Service: Provide outstanding assistance by responding to guest inquiries, offering details about hotel facilities, pricing, and...


  • Singapur, Singapore Accor Full time

    Accor HotelsAccor Hotels is a renowned hospitality brand known for its commitment to excellence and guest satisfaction. We pride ourselves on creating memorable experiences for our guests.Role OverviewWe are seeking a meticulous Guest Reservation Specialist to manage room booking inquiries and optimize revenue for our esteemed hotel. Become a vital part of...


  • Singapur, Singapore Reedsy Full time

    We are seeking seasoned marketing professionals to collaborate with our esteemed community of top talent in publishing. Reedsy's curated group of freelancers have worked on a diverse range of critically acclaimed novels, including The Hunger Games, Originals, and His Dark Materials series.RequirementsTo be considered, candidates must possess:At least 3 years...


  • Singapur, Singapore Reedsy Full time

    Marketing Opportunities for Talented FreelancersWe are a fast-growing community of top talent in publishing, seeking skilled marketers to collaborate with our vetted group of freelancers. Our team has worked on a range of widely acclaimed novels, including The Hunger Games, Originals, and His Dark Materials series.RequirementsAt least 3 years of marketing...


  • Singapur, Singapore SMRT Corporation Ltd Full time

    {"Job Title": "Senior Operations Specialist", "Job Summary": "We are seeking a highly skilled Senior Operations Specialist to join our Rail Operations Group at SMRT Corporation Ltd. As a Senior Operations Specialist, you will be responsible for providing support to all lines within the Rail Operations Group on updating various Controlled Documents such as...


  • Singapur, Singapore Prudential plc Full time

    Job Description:As a Medical Services Specialist at Prudential plc, you will play a crucial role in the Medical Portfolio Management team. Your primary responsibility will be to assist customers in submitting claims to a third-party insurer under the PRUShield Claims recovery initiative.Key Responsibilities:Process payments recovered from third-party...


  • Singapur, Singapore United Overseas Bank Full time

    Corporate Wealth Management SpecialistAt United Overseas Bank, we are seeking a Corporate Wealth Management Specialist to join our team. As a key member of our Commercial Banking division, you will be responsible for managing relationships with mid to large sized SMEs, providing deposit booking and rate fixing services, and working with Deposit Product...


  • Singapur, Singapore Flintex Consulting Pte Ltd Full time

    Position OverviewJoin our team at Flintex Consulting Pte Ltd as an Air Freight Customer Support Specialist. This role is essential in ensuring seamless communication and coordination for air export operations.Key Responsibilities Address customer inquiries effectively Manage and process air export booking requests Coordinate cargo collection from client...


  • Singapur, Singapore Hastings Deering Full time

    Company: Hastings DeeringRole Overview: As a Client Relations Specialist, you will play a vital role in ensuring customer satisfaction and loyalty.Deliver exceptional telephone assistance to clients.Coordinate appointment bookings and scheduling effectively.Utilize Salesforce to oversee service and repair operations.Facilitate daily transactions across...


  • Singapur, Singapore Veolia Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Veolia. As an Administrative Support Specialist, you will provide general administrative support to the company and facility, ensuring a smooth and efficient work environment.Key ResponsibilitiesAnswering phone calls and directing to the...


  • Singapur, Singapore AVEVA Full time

    About the RoleAveva is a global leader in industrial software, and we're seeking a highly organized and detail-oriented Sales Support Specialist to join our team. As a Sales Support Specialist, you will provide administrative support to our Sales team, ensuring seamless execution of sales processes and enabling the team to focus on driving revenue growth.Key...


  • Singapur, Singapore DBS Bank Full time

    Job SummaryDBS Bank is seeking a highly skilled Risk Management Specialist to join our Assets & Liabilities Management (ALM) Risk Control team. As a key member of the team, you will be responsible for handling controller duties, such as risk monitoring and control of business units, as well as ad-hoc project assignments, with a focus on Commercial Book...


  • Singapur, Singapore NOV Inc Full time

    Job Summary:We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at NOV Inc. As an Administrative Support Specialist, you will provide administrative support to our Aftermarket team, ensuring seamless day-to-day operations.Key Responsibilities:Dispatch and mobilization supportTravel arrangements and visa...


  • Singapur, Singapore Performics Full time

    Job Title: Media Planning SpecialistJob Summary:We are seeking a highly skilled Media Planning Specialist to join our team at Performics. As a Media Planning Specialist, you will be responsible for developing comprehensive media plans that meet our clients' goals and objectives.Key Responsibilities:Develop media plans that align with our clients' marketing...


  • Singapur, Singapore AVALLIS INVESTMENTS PTE. LTD. Full time

    Financial Operations SpecialistAt AVALLIS INVESTMENTS PTE. LTD., we are seeking a highly skilled Financial Operations Specialist to join our team. The ideal candidate will have a strong background in finance and be able to handle confidential matters with discretion.Key Responsibilities:· Prepare and manage financial reports, including budget preparation...

  • Technical Specialist

    2 months ago


    Singapur, Singapore Nanyang Technological University Full time

    About the RoleThe National Institute of Education (NIE) is seeking a highly skilled and experienced Technical Specialist to join our Physical Education & Sports Science Department (PESS). As a key member of our team, you will be responsible for overseeing the procurement of sports facilities' maintenance contracts and equipment, as well as providing...


  • Singapur, Singapore DBS Bank Full time

    Job SummaryDBS Bank is seeking a highly skilled Risk Management Specialist to join our Assets & Liabilities Management (ALM) Risk Control team. As a key member of the team, you will be responsible for handling risk control and advisory matters, including risk monitoring, limit monitoring, and analysis.Key ResponsibilitiesPerform risk assessment to ensure...


  • Singapur, Singapore PERSOL Singapore Full time

    {"Job Title": "Administrative Support Specialist", "Job Responsibilities": "As an Administrative Support Specialist, you will be responsible for handling various administrative matters related to expatriates, including but not limited to:Administrative support for expatriates, excluding salary paymentAdministration related to tenancy contracts, including...


  • Singapur, Singapore PERSOL Singapore Full time

    Job Title: Administrative Support SpecialistJob Summary:We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at PERSOL Singapore. The successful candidate will provide administrative support to our expatriate team, handling various tasks related to expatriate management, including but not limited...