Excellence in Service Leadership

2 days ago


Singapore Servicenow Full time

Servicenow is a global market leader in the IT industry, and we are seeking an exceptional Major Area Director, Customer Excellence, to join our team. This role presents a unique opportunity to drive customer success and satisfaction, while contributing to the company's short- and long-term goals.

About the Role

In this role, you will lead the customer success strategy and operations for a defined Major Area, driving alignment with sales, solution consulting, services, product, channel, and support leadership. You will work closely with sales teams to develop and execute growth plans and strategies to drive license agreements, expert services, and customer success.

You will establish relationships with leadership across sales, solution consulting, services, product, channel, and support to ensure seamless coordination and execution. The ideal candidate will have a strong ability to build and run a business with the right operational skills, including P&L management, customer intimacy, and relationship-building.

A successful candidate will have a proven track record of creating evangelists among customers, driving business outcomes through innovative solutions, and navigating complex CRM and IT deployments.



  • Singapore GIC Private Limited Full time

    About GIC Private LimitedGIC Private Limited is a leading global sovereign wealth fund, investing in over 40 countries across various asset classes and businesses. With a diverse team of over 2,000 employees, we strive to create long-term value for our stakeholders.Job OverviewWe are seeking an experienced Senior Vice President (SVP) to lead our Executive...


  • Singapore National University Polyclinics Full time

    About the RoleWe are seeking an experienced Inpatient Operations Manager to join our team at National University Polyclinics.Main Responsibilities:Develop and implement operational strategies to improve patient care and satisfaction.Maintain high-quality service standards and resolve customer complaints efficiently.Manage and optimize resources, including...


  • Singapore Goldzone Leadership Center, LLC Full time

    Scotts Road, Singapore | Posted on 02/19/2025You are an accomplished salesperson, consultant, or coach. You are articulate and comfortable talking to people on the telephone/zoom and in person. You love making new friends, are an active listener, and understand people need leadership and help to solve their problems and create new opportunities. You are...


  • Singapore Public Service Division Full time

    Job DescriptionWe are looking for a dynamic and self-motivated individual who enjoys building relationships, influencing decisions, and partnering with stakeholders to achieve shared objectives. As an Operational Excellence Director, you will be responsible for driving early detection of risks and issues through dashboarding driven by Key Risk Indicators and...


  • Singapore RESORTS WORLD AT SENTOSA PTE. LTD. Full time

    Roles & ResponsibilitiesPrimary Responsibilities:Analyze, determine and concur on in-house quality procedures, standards and specifications Assess guest requirements and ensure that guests' expectations are met Investigate and set standards for quality, health and safety Establish standards, procedures and systems to support the service and training...


  • Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full time

    About this Career Path:A leading recruitment agency, HAYS SPECIALIST RECRUITMENT PTE. LTD., is seeking a highly skilled professional to lead its Service Delivery and Change Management initiatives. This critical role drives organizational transformation while ensuring seamless service delivery.Key Responsibilities:Develop and implement innovative change...

  • Service Crew

    1 week ago


    Singapore RELIANCE SERVICE MANAGEMENT PTE. LTD. Full time

    Roles & Responsibilities Responsible for taking orders and serving food and beverages to guests Polite friendly and well grown Verifying the identification and of any customers who order alcoholic beverages Submit food orders to the kitchen staffs Ensure customers satisfied with their meal work with kitchen staffs to resolve any complaints and process...

  • Intern, Leadership

    1 week ago


    Singapore HYPERSCAL SOLUTIONS PTE. LTD. Full time

    Roles & Responsibilities COMPANY DESCRIPTION The National Volunteer & Philanthropy Centre (NVPC) is the steward of the City of Good vision for Singapore, where individuals, organisations, and leaders come together to give their best for others. Through our brands, programmes, and initiatives, we facilitate partnerships with non-profits, organisations,...


  • Singapore Alexandra Hospital Full time

    **Role Overview**We are seeking an experienced and results-driven individual to join our team as Assistant Manager, Inpatient Operations. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a proven track record of delivering high-quality results in a fast-paced environment.**Key Accountabilities**Develop and...


  • Singapore National Library Board Full time

    Service Excellence ManagerThe Land Transport Authority is seeking a Service Excellence Manager to join our Customer Experience Office. As a key member of our team, you will develop and implement service excellence strategies that meet business objectives and deliver exceptional customer experiences.ResponsibilitiesDevelop and implement service excellence...


  • Singapore JobStudio Full time

    JobStudio is seeking a skilled Service Excellence Ambassador to join our team. As a Service Excellence Ambassador, you will play a vital role in providing exceptional customer service and promoting a culture of excellence within the organization.Your primary responsibilities will include:Delivering outstanding customer service by understanding and responding...


  • Singapore Public Service Division Full time

    **About the Role**Job SummaryThe Senior Marketing Manager - Public Service Division is responsible for spearheading the development and execution of marketing strategies that drive business growth and enhance our brand reputation.Main ResponsibilitiesPlan, allocate, and manage resources (manpower, schedules) to ensure successful project delivery.Track and...

  • Sales Manager

    1 week ago


    Singapore EXCELLENCE A.S PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description: Sales Manager - Beauty SpaCompany: ÉLÉVATIONEAbout Us:Nestled in the heart of Orchard Road, our beauty spa is a haven for those seeking luxurious and transformative beauty treatments. We pride ourselves on offering an exquisite range of services, from advanced skincare treatments to relaxing massages, all designed...


  • Singapore Ansac Technology Full time

    About the OpportunityWe are seeking a highly motivated Service Excellence Professional to join our team at Ansac Technology (S) Pte Ltd.In this full-time role, you will be responsible for providing exceptional customer service and administrative support to our Customer Service team.You will play a key role in ensuring our customers receive a seamless and...


  • Singapore Changi General Hospital Pte Ltd Full time

    Nursing Leadership Specialist RoleThe Nursing Leadership Specialist at Changi General Hospital Pte Ltd plays a vital part in leading and managing client care activities within the Singapore Prison Service. This role requires strong leadership and collaboration skills to ensure the delivery of safe, effective, and cost-efficient care.Key Duties:Plan,...


  • Singapore National Library Board Full time

    At the Land Transport Authority, we are seeking a highly skilled professional to lead our service excellence initiatives. As a Service Excellence Lead, you will play a pivotal role in driving a customer-centric mindset throughout the organization.The ideal candidate will have a strong background in business analytics and statistics, with experience in...

  • Sales Manager

    1 week ago


    Singapore EXCELLENCE A.S PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description: Sales Manager - Beauty SpaCompany: ÉLÉVATIONEAbout Us:Nestled in the heart of Orchard Road, our beauty spa is a haven for those seeking luxurious and transformative beauty treatments. We pride ourselves on offering an exquisite range of services, from advanced skincare treatments to relaxing massages, all designed...


  • Singapore Gemini Personnel Pte Ltd Full time

    **Job Description:**As a Senior Manager at Gemini Personnel Pte Ltd, you will be responsible for leading our MEP Technical Services team to deliver high-quality services across various projects.You will oversee the technical delivery of MEP services, ensuring compliance with industry standards and client requirements.You will lead a team of engineers and...


  • Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full time

    About this Opportunity:A forward-thinking organization seeks an experienced professional to lead its Service Delivery and Change Management efforts. This senior role plays a vital part in ensuring the successful delivery of services and driving transformative change within the organization.Key Responsibilities:,Provide strategic direction and oversight for...


  • Singapore Mandai Wildlife Group Full time

    Mandai Wildlife Group is dedicated to providing unforgettable experiences for our guests. As a Service Excellence Host, you will play a critical role in ensuring that our guests receive a seamless and enjoyable experience from the moment they arrive at the Boardwalk Entrance.Your primary responsibilities will include serving as the first point of contact for...