Customer Relations Officer
4 days ago
This Is An IT Support Group is seeking a skilled Customer Relations Admin Officer to join our Business Development Centre (BDC). The successful candidate will be responsible for ensuring data accuracy and integrity in our information systems, supporting efficient data management within the organization.
Key Responsibilities- Input, update, and verify data in databases or information systems.
- Manage VIP and selected call lists, including regular updates and status updates in CRM and Dealer Management System.
- Assist in preparing outbound call lists for call agents' use.
- Maintain and update database documentation, including data standards, procedures, and definitions for data elements and tables.
- Make outgoing calls to customers and ensure timely follow-up, compiling and tracking reports.
- Answer or make calls to customers to learn about and address their needs, complaints, or issues with products and/or services.
- Raise and follow up on service tickets for system issues or enhancements and user access/permissions.
- Follow up on technical case tickets raised to support process owners managing projects.
- Prepare invoices and receive orders in SAP Concur and Coupa systems.
- Tabulate sales incentives and consolidate sales performance reports.
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Executive, Customer Service
4 days ago
Singapore Customer Labs Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert This position will be responsible for overseeing the Customer Service Counters to ensure smooth running of the daily operations and managing the team of Customer Service Officers to provide excellent service. Conduct daily briefings to the Customer Service...
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Customer Relations Officer
7 hours ago
Singapore This is an IT support group Full timeJob OverviewThis position plays a crucial role in overseeing the Superintendents' offices and Customer Relations (CR) centre, ensuring seamless operations and customer satisfaction. The successful candidate will be responsible for managing the CR assistant and office assistant, coordinating logistics for customers, and handling visitor lists and daily...
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Customer Relations Officer
3 weeks ago
Singapore OBAYASHI SINGAPORE PRIVATE LIMITED Full timeRoles & Responsibilities(A) Essential Job Functions:The Customer Relations Officer is responsible, but not limited to, the following: Address and resolve residents' feedback and complaints. Coordinate site inspections. Draft and respond to feedback and queries. Communicate effectively with residents. Maintain proper documentation and records of defects,...
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Customer Relations Officer
3 weeks ago
Singapore OBAYASHI SINGAPORE PRIVATE LIMITED Full timeRoles & Responsibilities(A) Essential Job Functions:The Customer Relations Officer is responsible, but not limited to, the following: Address and resolve residents' feedback and complaints. Coordinate site inspections. Draft and respond to feedback and queries. Communicate effectively with residents. Maintain proper documentation and records of defects,...
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Customer Relations Officer
2 weeks ago
Singapore CALMING SERENITY PTE. LTD. Full timeRoles & ResponsibilitiesJob DescriptionAs the Customer Relations Officer at Calming Sense Spa, you are the first point of contact for our clients. Your role involves managing the front desk, handling appointments, processing inquiries, and ensuring that guests feel welcomed and well cared for from the moment they arrive.ResponsibilitiesGreet and welcome...
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Customer Relations Officer
2 weeks ago
Singapore CALMING SERENITY PTE. LTD. Full timeRoles & ResponsibilitiesJob DescriptionAs the Customer Relations Officer at Calming Sense Spa, you are the first point of contact for our clients. Your role involves managing the front desk, handling appointments, processing inquiries, and ensuring that guests feel welcomed and well cared for from the moment they arrive.Responsibilities Greet and welcome...
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Customer Relations Officer
1 day ago
Singapore DIXMONDSG Full timeCustomer Relations Officer (CRO)Location: Ubi, Near Tai Seng Mrt Employment Type: Full-Time About Dixmondsg: Dixmondsg is a fast-growing Singapore homegrown hair care brand dedicated to empowering individuals with confidence through high-quality hair and scalp care solutions. As we expand, we are looking for a passionate Customer Relations Officer (CRO)to...
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Customer Relations Officer
4 days ago
Singapore This is an IT support group Full timeJob Responsibilities Oversee the Superintendents' offices and Customer Relations (CR) centre Manage the CR assistant and office assistant Arrange entry pass, accommodation, transport, carpark and meal for customers Handle the visitor list, daily planner and Customer Feedback Prepare Customer Satisfaction Report Monitor inventory and verify invoices of...
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Customer Relations Officer
1 day ago
Singapore Inchcape Singapore Full timeJob OverviewInchcape Singapore is seeking a detail-oriented Customer Relations Officer to join our team. As a key member of our customer-facing operations, you will play a crucial role in ensuring seamless communication and resolving any issues that may arise.Key Responsibilities:• Maintain data accuracy and integrity by updating and verifying information...
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Customer Relations Officer
2 weeks ago
Singapore SEARCH INDEX PTE. LTD. Full timeRoles & ResponsibilitiesCall Centre / Customer Service Experience No Experience Are Welcome To Apply - Training Is Provided Office Hour / 5 Days Work Week (including weekends)ResponsibilitiesAttend to enquiries via hotline or other channel eg email Handle inbound and outbound calls, and sometimes email Proper recording of conversation with customer in...
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Customer Relations Officer
2 weeks ago
Singapore RECRUITFLASH PTE. LTD. Full timeRoles & ResponsibilitiesBasic Functions:· Answer telephone calls and carry out various reception and admin duties.· Approach customers and attend to their needs.Duties & Responsibilities:· Answer and redirect incoming calls in a polite and pleasant manner.· Greet customers promptly, identify their needs and direct them to the appropriate personnel.Good...
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Customer Relation Officer
2 weeks ago
Singapore KWAN YONG CONSTRUCTION PTE LTD Full timeRoles & ResponsibilitiesResponsibilities:To be fully responsible for the daily operation of service centre at the project site. To liaise with client / consultants, contractor for the monitoring and closure of any residents complaints, feedback and defects. To carry out conditional survey before and after completion of works within flats. To man the...
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customer relations officer
2 weeks ago
Singapore AG BUILDERS PTE. LTD. Full timeRoles & ResponsibilitiesQualification:· At least Nitec in Technology for Facility Management, GEC "O" or "N" level, "A" Level or equivalent· At least 2 years' relevant working experienceJob Description:· To man the FRC. The FRC is first point of contact whenever a user seeks for urgent assistance.· To receive fault reports through the hotline and email,...
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customer relations officer
2 weeks ago
Singapore LP CONSTRUCTION & ENGINEERING PTE. LTD. Full timeRoles & ResponsibilitiesQualification:· At least Nitec in Technology for Facility Management, GEC "O" or "N" level, "A" Level or equivalent· At least 2 years' relevant working experienceJob Description:· To man the FRC. The FRC is first point of contact whenever a user seeks for urgent assistance.· To receive fault reports through the hotline and email,...
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Customer relations Officer
2 weeks ago
Singapore SCT CONTRACTS PTE. LTD. Full timeRoles & ResponsibilitiesJob Description & Requirements1. Address inquiries and public feedback related to project site activities and theenvironments.2. Foster positive relationships with residents to work closely with the relevantparties.3. Conduct regular on-site visits to residents’units for activities such ascondition surveys, handing over units with...
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Customer relations Officer
2 weeks ago
Singapore SCT CONTRACTS PTE. LTD. Full timeRoles & ResponsibilitiesJob Description & Requirements1. Address inquiries and public feedback related to project site activities and theenvironments.2. Foster positive relationships with residents to work closely with the relevantparties.3. Conduct regular on-site visits to residents'units for activities such ascondition surveys, handing over units with the...
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Customer Relations Officer Position
4 days ago
Singapore This is an IT support group Full timeJob ResponsibilitiesAs a key member of our IT support team, the Customer Relations Officer will oversee the Superintendents' offices and Client Relations (CR) centre. Key duties include managing the CR assistant and office assistant, arranging entry passes, accommodation, transport, car park, and meal for customers.Key Responsibilities:• Handle visitor...
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CUSTOMER RELATIONS OFFICER
3 weeks ago
Singapore LP CONSTRUCTION & ENGINEERING PTE. LTD. Full timeRoles & ResponsibilitiesQualification:· At least Nitec in Technology for Facility Management, GEC “O” or “N” level, “A” Level or equivalent· At least 2 years’ relevant working experienceJob Description:· To man the FRC. The FRC is first point of contact whenever a user seeks for urgent assistance.· To receive fault reports through the...
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customer relations officer
2 weeks ago
Singapore JACKLY ENGINEERING PTE LTD Full timeRoles & ResponsibilitiesQualification:· At least Nitec in Technology for Facility Management, GEC "O" or "N"level, "A" Level or equivalent· At least 2 years' relevant working experienceJob Description:· To man the FRC. The FRC is first point of contact whenever a userseeks for urgent assistance.· To receive fault reports through the hotline and email,...
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CUSTOMER RELATIONS OFFICER
2 weeks ago
Singapore AG BUILDERS PTE. LTD. Full timeRoles & ResponsibilitiesQualification:· At least Nitec in Technology for Facility Management, GEC “O” or “N” level, “A” Level or equivalent· At least 2 years’ relevant working experienceJob Description:· To man the FRC. The FRC is first point of contact whenever a user seeks for urgent assistance.· To receive fault reports through the...