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Dining Room Associate
3 weeks ago
Job Summary
We are seeking a highly motivated Service Attendant to join our team. As a Service Attendant, you will be responsible for ensuring prompt and accurate delivery of orders to guests' rooms.
Key Responsibilities
- Ensure prompt and accurate delivery of orders to guests' rooms.
- Set up and maintain in-room dining stations.
- Handle guest inquiries, complaints, and special requests promptly and professionally.
- Ensure accurate and timely preparation of orders.
- Maintain a thorough knowledge of the menu.
- Upsell and promote additional food and beverage offerings.
- Handle cash and credit card transactions accurately and efficiently.
- Uphold and enforce health and safety regulations.
Required Skills and Qualifications
- Education: Minimum Secondary school education with 'O' Level passes; Diploma in any field is an advantage.
- Experience: Minimum 1 year in a guest service / guest contact roles, preferably in a hospitality organization.
- Other Prerequisites: Previous experience as a server or in a similar role within the hospitality industry.
Benefits
- Opportunity to work in a fast-paced environment.
- Flexibility to work various shifts.
- Knowledge of food and beverage operations.
- Familiarity with point-of-sale systems.
Others
- Commitment to upholding health and safety standards.
- Professional appearance.