Insurance Policy Servicing and Sales Enablement Expert

5 days ago


Singapore DBS Bank Full time

Job Overview


We are seeking a highly skilled Insurance Policy Servicing and Sales Enablement Expert to join our team at DBS Bank in Singapore.



About the Role


This is an exciting opportunity to work with our Consumer Banking Group, driving business growth through effective policy servicing and sales support. As an Insurance Policy Servicing and Sales Enablement Expert, you will play a critical role in ensuring seamless customer experiences and maximizing revenue opportunities.



Key Responsibilities:



  • Policy Servicing: Facilitate policy transactions, including transfer of ownerships, re-financing, updates of details, surrenders, and death claims. Liaise with brokers, Front Office, and Insurance Specialists to resolve queries and issues.
  • New Business Broker Referrals: Maintain client referrals to brokers, monitor for approval, and ensure justified grounds for referral.
  • Annual Policy Review: Prepare review packs, conduct reviews, track KPIs, and coordinate with external brokers.
  • Policy Servicing Personnel Support: Assist in preparing and completing policy servicing documents.


Requirements:



  • Diploma or degree in Business Administration, Finance, or related field.
  • Minimum 5-10 years of experience in insurance servicing, administration, or sales support.
  • Strong knowledge of HNW insurance products and policies.
  • Excellent communication and interpersonal skills.
  • Proficient in Microsoft Office Suite.
  • Ability to work independently and as part of a team.
  • Strong attention to detail and accuracy.
  • Passion for delivering excellent customer service.


About You


You must be a motivated individual with a passion for delivering exceptional customer service. Your strong analytical and problem-solving skills, combined with your ability to work effectively in a team environment, make you an ideal candidate for this role.



What We Offer


As a valued member of our team, you can expect a competitive salary, ranging from SGD $80,000 to SGD $120,000 per annum, depending on your level of experience and qualifications. Our comprehensive benefits package includes health insurance, retirement savings, and paid time off, allowing you to maintain a healthy work-life balance.



Primary Location: Singapore-DBS Asia Central


Schedule: Regular


Employee Status: Full-time



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