
Lead Showroom Team to Success
7 days ago
This is a full-time role requiring an experienced leader to manage and motivate our team at the Alexandra showroom.
The ideal candidate will have a strong passion for delivering excellent customer experiences and achieving sales targets. A dynamic, proactive person with great communication skills and ability to work well in a fast-paced environment will be successful in this role.
Key Responsibilities:- Maintain and support daily operations of the showroom according to King Living standards.
- Conduct daily team meetings to provide updates on pricing, packages, product changes, sales targets, and promotions.
- Present the showroom and products to the highest standard and provide outstanding customer service.
- Effectively manage the team to achieve business goals, facilitating ongoing product and sales training, while building a strong, collaborative culture.
- Liaise and facilitate smooth stock replenishment in partnership with the supply chain team.
- Establish and build customer relationships, managing and resolving customer complaints as required, and in partnership with the Showroom Manager.
- Ensure all marketing material is set up in line with Marketing and Brand requirements, including window decals and point-of-sale materials.
- Be aware of competitor product offerings and promotions.
- Minimum 3-5 years experience in a similar leadership role.
- Customer-obsessed with strong mentoring and coaching leadership style to promote, motivate, and build a cohesive team culture.
- Ability to understand store budgets and effectively run an operational showroom.
- High attention to detail and able to problem solve, negotiate, and influence to resolve issues, thinking on your feet to deliver the best outcome to your team and customers.
- Results-focused with a mindset to continuously improve operations and keep up-to-date with the latest trends, driving targets, and developing your team to meet set campaigns.
- Confident communication skills, both written and verbal, with excellent professional presentation.
- Intermediate ability in computer skills, including the Microsoft Office suite and SAP.
- Attractive salary + commission.
- Career development and ongoing product training.
- Supportive and friendly team environment with a true family feel.
- Generous employee, family, and friends 'product discounts.
- Opportunity to earn a team-based commission (uncapped) as well as individual and showroom bonuses.
- Australian owned company with a growing global footprint.
- EAP to support your ongoing health and wellbeing.
Passion, Integrity, Collaboration Innovation – these are the values that unite us, inspire us, and set us apart.
They're not just words; they're the heartbeat of King Living, pushing us to be our best.
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