
Showroom Team Lead
2 weeks ago
We are seeking a highly motivated and experienced professional to lead our showroom team as an Assistant Showroom Manager. In this role, you will be responsible for maintaining the daily operation of the showroom according to King Living standards, ensuring that all policies and procedures are followed.
In your absence, you will conduct daily team meetings to provide updates on pricing, packages, product changes, sales targets, and promotions. You will also present the showroom and our products to the highest standard and provide outstanding customer service.
Effectively managing the team to achieve business goals, you will facilitate ongoing product and sales training while building a strong, collaborative culture. You will liaise with the supply chain team to ensure the smooth running of stock replenishment.
Establishing and building customer relationships, you will manage and resolve customer complaints as required in partnership with the Showroom Manager. Ensuring all marketing material is set up in line with Marketing and Brand requirements, you will also be across competitor product offerings and promotions.
About You:- Confident with customers
- Experienced and focused in supporting and managing a team
- Driven to achieve
- Great with training and product knowledge
- A fantastic salesperson
- Minimum experience 3-5 years in a similar role, preferably in the furniture industry
- Customer obsessed
- Strong mentoring and coaching leadership style to promote, motivate and build a cohesive team culture
- Ability to understand store budgets, to effectively run an operational showroom
- High attention to detail and able to problem solve, negotiate and influence to resolve issues
- Attractive salary + commission
- Career development and ongoing product training
- Supportive and friendly team environment with a true family feel
- Generous employee, family, and friends 'product discounts
- Opportunity to earn a team-based commission (uncapped) as well as individual and showroom bonuses
Passion, Integrity, Collaboration Innovation – these are the values that unite us, inspire us and set us apart. They're not just words; they're the heartbeat of King Living, pushing us to be our best.
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