Leading Retail Sales Team Lead

7 days ago

Singapore beBeeCustomerService Full time $60,000 - $78,000
Job Description

As a seasoned retail professional, we are seeking an exceptional Retail Store Supervisor to lead our dynamic team. This role requires a strong leader who can motivate employees to achieve targets, while providing excellent customer service and driving sales growth.

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  • Oversee sales teams, cashiers, stockers, and other employees to ensure seamless operations and maximize store performance.
  • Manage finances effectively, prepare annual budgets, and maintain accurate records of expenditure, sales figures, and employee performance.
  • Evaluate the availability of stocks, profit margins, and implement measures to prevent stock damage, theft, and wastage.
  • Monitor inventory levels, product displays, and the overall appearance of the store to create a welcoming environment for customers.
  • Stay up-to-date with market trends and recommend products that cater to customer preferences.
  • Address customer inquiries, comments, and complaints in a professional manner.
  • Develop and implement strategies to drive sales growth, increase customer satisfaction, and enhance store performance.
Required Skills & Qualifications

To be successful in this role, you will need:

  • Proven experience as a supervisor or team leader in a retail environment, with a track record of driving sales growth and improving customer satisfaction.
  • Strong leadership and interpersonal skills, with the ability to motivate and develop high-performing teams.
  • Excellent communication and customer service skills, with the ability to build strong relationships with customers and colleagues alike.
  • Proficiency in using point-of-sale (POS) systems and other retail software, with the ability to analyze data and make informed decisions.
  • Flexibility to work evenings, weekends, and holidays as required, with a willingness to adapt to changing business needs.
Benefits

As a valued member of our team, you will enjoy:

  • A competitive salary and benefits package, including opportunities for growth and professional development.
  • A positive and supportive work environment, with a focus on collaboration and teamwork.
  • The opportunity to work with a dynamic and forward-thinking organization, committed to delivering exceptional customer experiences.

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