Senior Vice President of Application Performance Monitoring and Observability

1 day ago


Singapore United Overseas Bank Full time
About the Role

We are seeking a highly experienced and skilled Senior Vice President of Application Performance Monitoring and Observability to join our team at United Overseas Bank. As a key member of our IT leadership team, you will be responsible for maturing and expanding our IT Application Performance Monitoring program to improve application performance, availability, and resiliency through real-time monitoring.

Key Responsibilities
  • Drive and oversee infrastructure and application-related monitoring initiatives to achieve end-to-end visibility of IT systems.
  • Partner with application developers and production support teams to determine monitoring enhancement areas and champion solutions.
  • Collaborate with a cross-functional team of developers, operations, and architects to understand complex application architectures and implement a practical top-down monitoring approach.
  • Establish KPIs around monitoring and availability, track and report progress, and communicate organizational value to management and senior stakeholders.
Requirements
  • Bachelor's or Master's degree in Computer Science or IT.
  • At least 15+ years of experience in Enterprise monitoring and observability, preferably in the Banking industry.
  • Hands-on experience in industry-leading tools such as ITRS Geneos, Prometheus/Grafana, AppDynamics, Dynatrace, etc.
  • Automation scripting experience in Ansible, Terraform, PowerShell, etc.
  • Familiarity with enterprise logging platforms such as Splunk, Elasticsearch, etc.
  • Good understanding of the 3 pillars of observability - metrics, logs, and traces.
  • Ability to visualize and design monitoring dashboards to enable a single plan of glass for IT Operations.
  • Good understanding of Agile and implementation of same in real-world scenarios, along with exposure to associated tool sets.
  • Technical background with hands-on experience in Open Systems, Virtualization, Storage, and Networking technologies.
  • Highly desirable - exposure to Cloud Technologies, SRE, and DevOps concepts with a focus on automation.
  • Self-directed and self-learner, displays resilience and discipline.
  • Excellent analytical and communication skills.
  • Good planning and organizing skills with structured thinking and innovative solutions.
  • Strategic forward-thinking approach to challenges with outstanding influencing, negotiating, and persuasion skills.
  • Strong influencing and negotiating skills with the ability to leverage professional relationships to drive and deliver business outcomes.


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