Course Development Specialist

1 day ago


Singapore EON CONSULTING & TRAINING PTE. LTD. Full time
About EON Consulting & Training PTE. LTD.

EON Consulting & Training PTE. LTD. is a reputable organization established in 1996, dedicated to providing high-quality training programs for professionals, managers, and executives (PMEs) in Singapore. We have formed strategic partnerships with large organizations, entrusting them with the training and development of their PMEs. Our team of Adult Educators/Trainers are industry practitioners with expertise in their respective fields, adhering to our training philosophy of being Insightful, Inspiring, and Innovating.

Job Summary

We are seeking a dynamic and results-driven Course Consultant to join our team. The ideal candidate will possess excellent communication skills, a strong customer service orientation, and a genuine desire to help others succeed.

Key Responsibilities
  • Conduct thorough consultations with prospective learners to understand their learning needs and preferences.
  • Provide detailed information about our courses, including curriculum, duration, and certification.
  • Drive course registrations for public and in-house courses, ensuring a seamless enrollment process.
  • Assist learners with course registration and grant submission, ensuring compliance with regulations.
  • Provide exceptional customer service to enhance the learning journey of our clients.
  • Conduct regular follow-ups with learners to explore next steps in their learning journey and provide ongoing support.
  • Build and maintain strong relationships with prospective learners, fostering a sense of community and belonging.
Requirements
  • Develop and maintain strong customer relationships, ensuring high levels of satisfaction and loyalty.
  • Act as a catalyst for professional growth, empowering learners to achieve their goals.
  • Embody a culture of lifelong learning, staying up-to-date with industry trends and best practices.
Additional Skills
  • Training grant application and management.
  • Problem-solving skills, with the ability to think critically and creatively.
  • Customer relations management, with a focus on building strong, long-term relationships.


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