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Career Guidance Programme Administrator
3 weeks ago
We are seeking a meticulous individual and service-oriented professional to join our team.
Job DescriptionAs a key member of our operations division, you will be responsible for providing administrative and participant support for our Senior Worker Career Guidance programmes. Your primary duties will include:
- Performing day-to-day administrative tasks to support the operations and monitoring of Career Guidance programmes
- Liaising with vendors, partners, and internal teams to ensure smooth programme delivery
- Handling programme documentation, including maintaining accurate records, updating databases, and preparing reports
- Processing and maintaining participant records, including participant registrations, attendance, claims and other records
- Administering and conducting post-programme feedback surveys with participants via phone calls, email, or other channels to gather insights for programme improvement
- Supporting team members in preparing reports and presentations
You will be working closely with our programme team to deliver high-quality results and contribute to the overall success of our organisation.
Required Skills and QualificationsTo be successful in this role, you will need to possess the following skills and qualifications:
- Relevant experience in areas such as conducting telephone survey interviews and managing online survey research operations
- Proficient in using Microsoft Office software, especially Word, Excel, Powerpoint
- Strong command of written and spoken English
- Proficient in other official languages will be beneficial
In addition, you should have strong interpersonal skills, with the ability to interact professionally with participants and team members, with a sense of empathy.
BenefitsThis is an excellent opportunity to work in a dynamic and supportive environment, where you can make a real difference in the lives of others.
OthersPlease note that we are committed to equal opportunities and welcome applications from all qualified candidates.
