Operations Excellence Lead
1 week ago
As a seasoned operations expert, you will oversee the day-to-day management of all operations, ensuring seamless execution and driving business growth. Your responsibilities will include supervising FDW sourcing, documentation, arrival logistics, medicals, matching, deployment, and aftercare. You will also be responsible for developing and implementing operational strategies, managing budgets, and leading a high-performing team.
This role requires strong leadership skills, the ability to multitask, and effective communication with overseas agents regarding candidates' status and progress. You will foster a positive work environment by training, supervising, and motivating staff while promoting customer satisfaction through responsive, respectful, and professional service.
The ideal candidate will possess a strategic mindset, excellent problem-solving skills, and the ability to analyze financial data and performance metrics. They will also be well-versed in operations practices and industry-specific knowledge.
Required Skills and Qualifications- CEI certification
- Proven experience in a similar role
- Strong knowledge of operations practices
- Excellent leadership, problem-solving, and decision-making skills
- Strong financial acumen for budget management and performance analysis
- Effective communication and interpersonal skills for managing teams
- Industry-specific knowledge is essential
This role offers a challenging and rewarding career path with opportunities for growth and development. As a key member of our team, you will contribute to the success of our organization and enjoy a competitive compensation package.
OthersWe are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced operations professional looking for a new challenge, please submit your application today.
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