
Senior Catering Service Manager
2 weeks ago
**Job Title:** Catering Operations Director
The primary function of this position is to oversee the strategic planning, execution, and delivery of high-quality catering services. This role involves client consultations, event coordination, team management, and operational oversight to ensure exceptional guest experiences across all catering functions.
Key Responsibilities:
- Understand and assess customer requirements through direct consultations and event briefs.
- Develop and propose tailored catering solutions that meet client needs, budgets, and event types.
- Maintain a professional and friendly relationship with clients to foster long-term business partnerships.
- Collaborate with chefs and culinary teams to design menus that cater to various event themes and dietary preferences.
- Plan and manage all aspects of event execution including food production, presentation, setup, service, and breakdown.
- Hire, train, and onboard catering staff including waitstaff, event captains, kitchen helpers, and logistics crew members.
**Essential Skills & Qualifications:**
- Excellent communication skills (verbal and written)
- Customer-centric mindset with strong problem-solving abilities
- Leadership & team management skills with experience supervising large teams
- Detail-oriented with excellent organisational and multitasking capabilities
**Preferred Qualifications & Experience:**
- Diploma or Degree in Hospitality, Event Management, or Business Administration
- Minimum 3–5 years' experience in catering operations, F&B service, or event coordination
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