Claims Expert

2 weeks ago


Singapore beBeeClaims Full time $40,000 - $80,000
About The Role

As a Claims Officer or Senior Officer, you will play a vital role in ensuring the smooth operation of our claims process. Your primary responsibility will be to assess and manage claims in accordance with our policy contract and guidelines.

Key Responsibilities:
  • Verify data entry processes to ensure compliance with minimal error.
  • Assess claims in accordance with policy contract and guidelines and approve within the authority limit given.
  • Ensure accuracy in claims and reports.
  • Manage emails and telephone call enquiries well and respond in a timely manner as per KPI.
  • Conclude claim settlement within the agreed Turnaround Time (TAT).
  • Follow up with end-users, including policyholders, medical institutions, and financial advisers, to obtain adequate information to make a decision.
  • Analysis workflow processes and streamline when necessary for efficiency.
  • Look into enhancements of existing systems and participate in IT discussions/UAT testing.
  • Train junior staff members.
  • Perform any other projects assigned as and when required.
Requirements:

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