Leisure Experience Facilitator

4 days ago


Singapore beBeeExperience Full time $3,000 - $4,500
Job Title: Leisure Experience Facilitator

As a key member of our spa operations team, the Leisure Experience Facilitator plays a vital role in ensuring exceptional guest experiences. This dynamic individual will support the Spa Manager in overseeing daily operations, fostering seamless and memorable interactions with our guests.

The ideal candidate will possess excellent communication skills, enabling them to effectively greet guests, manage inquiries, and provide efficient appointment scheduling using our spa management system. Additionally, they will be responsible for promoting spa services, memberships, and retail products, as well as handling transactions and maintaining accurate records.

In this fast-paced environment, the Leisure Experience Facilitator will work collaboratively with the spa team to ensure smooth operations and deliver outstanding service. They will also assist the Spa Manager in resolving guest concerns and implementing feedback to enhance guest satisfaction.

We are seeking a highly organized and adaptable individual with a strong ability to multitask and prioritize tasks efficiently. The successful candidate will have a minimum N' level qualification, or equivalent experience in customer service roles within the spa or wellness industry.

Key Requirements:

  • Minimum N' level Qualifications
  • Fresh graduate or 1 year in customer service role, preferably in the spa or wellness industry
  • Excellent communication and multitasking abilities
  • Strong organizational and problem-solving skills
  • Warm, welcoming, and customer-focused approach
  • Team-oriented and adaptable to a fast-paced environment
  • Professional demeanor with a passion for wellness and self-care
  • Able to work shift duties, including weekends and public holidays


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