Office Hours Contact Centre Representative

Job Title: Contact Centre RepresentativeAbout This Role:This is an exciting opportunity to join our team as a Contact Centre Representative. As the first point of contact for parents and students, you will play a key role in providing excellent customer service and ensuring a smooth learning environment.Serve as the initial point of contact for walk-in and...

Job Title: Contact Centre RepresentativeWe are seeking an experienced contact centre representative to join our team. The successful candidate will be responsible for handling inbound and outbound calls related to hospital bills, providing billing information to patients, and sending statements of accounts.Respond to inquiries and resolve issues related to...

Job DescriptionAs a Call Centre Officer, you will be the primary point of contact for customers.Support clients by handling their calls.Calls are recorded and information is entered into the system. Calls originate from our telephony system using Avaya soft phones. You must understand both internal and external customer needs and prioritize customer...

**Responsibilities**: - Manage day-to-day operations of the contact centre, ensuring efficient and effective handling of customer inquiries, complaints, and requests. - Develop and implement strategies to setup contact centre performance, including optimizing processes, workflows, and technology solutions. - Lead and motivate a team of customer service...

**Location** Singapore, Central Singapore **Job Type** **Salary** $2,800 - $3,500 Per Month **Date Posted** 1 day ago Additional Details **Job ID** 113063 **Job Views** 74 **Job Description**: Roles & Responsibilities - Call Centre / Hospitality Exp - Supervisor / Team Lead Exp - Reporting Exp - Office Hour / 5 Days / Able to work on Weekends -...

Job Description\Our ideal candidate will have a proven track record of resolving customer complaints and issues in a timely and effective manner. They will be responsible for reviewing and assessing escalations from the inbound department, identifying and liaising with customers to resolve their concerns.\The successful candidate will also be responsible for...

We are seeking a highly skilled Call Centre officer to join our team. The successful candidate will be responsible for managing high-volume patient inquiries and scheduling appointments with ease.Key Responsibilities:Schedule appointments and manage high-volume patient inquiriesProvide clear information about dental procedures and clinic servicesFollow up...

-Family Group: Administration **CHALLENGES** You will assist the department Manager/HOD in the development and management of the Contact Centre. You will be involved in resource planning and staff management to ensure efficient deployment of staff. You will also review, improve and streamline workflow processes to ensure Contact Centre operates at optimal...

**Role: Contact Centre Lead** **Location: Singapore** **Client: IT Services (Govt Project)** **Duration: Permanent **Responsibilities**: - Support the day-to-day Contact Centre operations for GovTech Operation Centre - **Oversee and monitor performance of customer service officers to ensure service levels are met**: - Handle complaints/ feedback and...

As the service ambassador of our company, you will identify and address customers' uncertainties. You will offer solutions and lend a helping hand in alleviating their concerns. Your active listening and reassuring voice will come a long way in ensuring that our policyholders' enquiries are handled in a prompt and professional manner on a daily basis and...