Client Service Executive

5 days ago


Singapore Deutsche Bank Full time
About the Role

We are seeking a highly skilled and experienced Client Service Executive to join our Private Banking team at Deutsche Bank. As a key member of our team, you will be responsible for providing exceptional client service and support to our high net-worth clients.

Key Responsibilities
  • Support Private Bankers in providing excellent service to clients, ensuring client retention and handling daily business-as-usual tasks.
  • Manage desk administration, including meetings and travel arrangements for Private Bankers.
  • Understand client requirements and assist Private Bankers in daily maintenance of account relationships.
  • Act as the client key interface for initiating clients' instructions, monitoring funds for payment, and preparing clients' fax instructions, forms, and loan disbursement instructions.
  • Escalate issues to Management in a timely fashion.
  • Develop a good understanding of the governing regulatory framework, including confidentiality, secrecy, and data protection regulations, as well as cross-border rules.
Requirements
  • Minimum of 3-5 years of relevant client service executive and sales support experience supporting Relationship Managers at an Associate level.
  • Working experience from Private Banking or Wealth Management is a must.
  • Strong team player with the ability to meet tight deadlines and multitask.
  • Self-motivated and goal-oriented with a 'can-do' personality, able to work in a high-paced environment.
  • Meticulous, methodical, and concise with a strong attention to detail and a good sense of integrity.
  • Relevant local licenses and qualifications, such as CACS Paper 1 and 2, are a must.
About Us

Deutsche Bank is a leading global bank with a strong presence in Europe and a global network. We strive for a culture that empowers us to excel together every day, acting responsibly, thinking commercially, taking initiative, and working collaboratively.

We welcome applications from all people and promote a positive, fair, and inclusive work environment.



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