
Customer Service Ambassador Role
2 weeks ago
We are seeking a skilled and friendly customer service ambassador to join our team. As a customer service ambassador, you will be the first point of contact for customers, providing exceptional service and ensuring their needs are met.
Your Key Responsibilities:
- Assist customers with redeeming their campaign gifts in a timely and professional manner.
- Verify customer eligibility and ensure a smooth redemption process.
- Manage and organize gift inventory throughout the day.
- Provide friendly and professional customer service to all customers.
- Maintain accurate records of redemptions.
- Keep the redemption area clean, organized, and welcoming.
- Report any operational issues or customer feedback to the relevant personnel.
Required Skills and Qualifications
To be successful in this role, you will need to possess excellent communication skills, be punctual and reliable, and have the ability to work independently.
Desirable Qualifications:
- Minimum holder of GCE O level, diploma students/undergrads welcome.
- Friendly, approachable, and enjoys helping others.
- Punctual, reliable, and able to work independently.
- Good communication skills.
- Comfortable working in a fast-paced, customer-facing environment.
- No prior experience required, training will be provided on the job.
- Temporary staff will wear company's t-shirt as uniform.
Benefits
This is an excellent opportunity to gain valuable experience in a customer-facing role while developing your skills and knowledge.
Others
If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you. Please submit your application, including your detailed resume, to us today.
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