
Ambassador Role
3 days ago
We are seeking an enthusiastic and customer-focused individual to join our team as a Customer Experience Ambassador. As a key member of our store team, you will be responsible for delivering exceptional guest experiences that exceed our customers' expectations.
Job Summary:
The Customer Experience Ambassador role is the foundation of our success as an organization. Ambassadors are experts in creating world-class customer service, engaging with guests, sharing product education, and speaking authentically about our community and culture.
Responsibilities:
- Interact with guests to ensure a great guest experience in a manner that values guests' time
- Assess guests' needs to provide customized, effective purchase and return solutions and support
- Provide technical product education by articulating the value and benefit of the product
- Facilitate seamless end-to-end guest experiences by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs according to company standards
- Provide coverage on the floor to continuously engage with guests and attend to multiple guests or store needs
- Receive guest feedback and partner with store leadership to take appropriate action and
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Ambassador Roles
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