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Host and Hostess for a Fusion Restaurant

2 months ago


Singapore NEXTBEAT SINGAPORE PTE. LTD. Full time
Job Summary

We are seeking a skilled and friendly Host/Hostess to join our team at NEXTBEAT SINGAPORE PTE. LTD. as a key member of our hospitality team. The successful candidate will be responsible for providing exceptional customer service, ensuring a seamless dining experience for our guests, and maintaining a clean and organized environment.

Key Responsibilities

• Greet guests and escort them to their tables, providing menus and ensuring a warm welcome
• Manage the waiting list and seating arrangements according to brand guidelines
• Receive and record customer dining reservations, ensuring accuracy and efficiency
• Maintain a clean and organized work area, adhering to high standards of sanitation and hygiene
• Assist waiters and head waiters as needed, providing support and ensuring smooth service
• Manage event-related work, including setting up tables and ensuring a positive experience for guests
• Handle guest problems and complaints in a professional and courteous manner
• Attend regular departmental briefings and contribute to open communication within the team

Requirements

• Minimum 1-2 years of experience in a similar position in the hospitality industry
• Good communication and interpersonal skills, with the ability to work effectively with colleagues and guests
• Basic computer skills, with experience in restaurant software a plus
• Customer-oriented with a positive attitude and a willingness to go the extra mile
• Friendly and approachable, with a passion for delivering exceptional customer service
• Ability to work under stress and maintain a high energy level, even in challenging situations

What We Offer

• Competitive salary and benefits package, including a $400 allowance, AWS, medical allowance, annual evaluation, tips, and incentive
• Opportunities for professional growth and development, with a focus on coaching, leadership, and quality control
• A dynamic and supportive work environment, with a team-oriented approach to delivering exceptional service
• A chance to work with a passionate and dedicated team, committed to delivering an exceptional dining experience for our guests