Restaurant Hostess
3 weeks ago
We are seeking a skilled Restaurant Hostess to join our team at RB Food Group PTE. LTD.
Key Responsibilities:
- Setup and maintain the host station, ensuring a welcoming atmosphere for guests.
- Operate and manage the point-of-sale (POS) system and dining reservation system.
- Take and process reservations, cancellations, and changes in accordance with departmental standards.
- Reconfirm reservations via phone or email daily, highlighting high-demand periods to management.
- Handle table allocations based on reservations and guest preferences, ensuring efficient service.
- Verify correct table arrangements and seating before each meal period.
- Assist with guest requests, such as cake ordering, dietary requirements, and ensure accurate recording and communication with the service and culinary teams.
- Perform opening and closing shift duties as assigned, and assist with front-of-house duties as needed.
Requirements:
- Proven experience as a Guest Relations Executive, Restaurant Host, or similar role.
- Fantastic communication and teamwork skills.
- Attention to detail and ability to multitask.
- Flexibility to adapt to shift requirements for special events and outlet needs.
- Ability to lead and work as part of a team.
- Excellent communication and interpersonal skills.
- Strong problem-solving and decision-making skills.
- Ability to work in a fine dining environment and handle multiple tasks simultaneously.
- Flexibility to work weekends, holidays, and evenings.
- Previous experience in the restaurant industry.
- Knowledge of food safety regulations and standards.
- Proficiency in computer systems and software, including POS systems and Microsoft Office.
- Experience with Sevenrooms is preferred.
- Ability to maintain a high level of professionalism and customer service.
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