Restaurant Hostess

3 weeks ago


Singapore RB FOOD GROUP PTE. LTD. Full time
Restaurant Hostess Job Description

We are seeking a skilled Restaurant Hostess to join our team at RB Food Group PTE. LTD.

Key Responsibilities:

  • Setup and maintain the host station, ensuring a welcoming atmosphere for guests.
  • Operate and manage the point-of-sale (POS) system and dining reservation system.
  • Take and process reservations, cancellations, and changes in accordance with departmental standards.
  • Reconfirm reservations via phone or email daily, highlighting high-demand periods to management.
  • Handle table allocations based on reservations and guest preferences, ensuring efficient service.
  • Verify correct table arrangements and seating before each meal period.
  • Assist with guest requests, such as cake ordering, dietary requirements, and ensure accurate recording and communication with the service and culinary teams.
  • Perform opening and closing shift duties as assigned, and assist with front-of-house duties as needed.

Requirements:

  • Proven experience as a Guest Relations Executive, Restaurant Host, or similar role.
  • Fantastic communication and teamwork skills.
  • Attention to detail and ability to multitask.
  • Flexibility to adapt to shift requirements for special events and outlet needs.
  • Ability to lead and work as part of a team.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and decision-making skills.
  • Ability to work in a fine dining environment and handle multiple tasks simultaneously.
  • Flexibility to work weekends, holidays, and evenings.
  • Previous experience in the restaurant industry.
  • Knowledge of food safety regulations and standards.
  • Proficiency in computer systems and software, including POS systems and Microsoft Office.
  • Experience with Sevenrooms is preferred.
  • Ability to maintain a high level of professionalism and customer service.

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