Technical Customer Support Specialist
1 week ago
Halcyon Knights is the leading APAC technology sales, IT and digital recruitment agency. Backed by Australia's largest publicly listed staffing services business, our team of 70 specialist recruiters are well equipped to champion your hiring and career success.
About the Role
We are looking for a Technical Customer Support Specialist to take on a customer-facing role in our Singapore office. As a key member of our team, you will be working closely with the Sales team to assist with the integration of technical solutions; solve customer issues; provide customer feedback to the product team and manage customer relationships.
Candidate Requirements:
* At least 5 years of experience in software engineering / DevOps
* Working knowledge of databases, cloud platforms and software programming
* Customer-facing experience would be preferred
* Team player with a positive attitude and excellent communication skills
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