Dedicated Customer Support Specialist

1 week ago

Singapore beBeecustomerSupport Full time $3,000 - $4,500

We are seeking a dedicated Customer Support Specialist to join our team. The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing exceptional service.

Key Responsibilities:

  • Handle inbound calls to assist customers with enquiries, requests, and complaints.
  • Provide accurate information on products, services, and policies.
  • Record and update customer interactions in the system for tracking and follow-up.
  • Resolve issues promptly or escalate them to the relevant department when necessary.
  • Maintain professionalism and deliver excellent service to ensure customer satisfaction.

Requirements:

  • Minimum GCE O-Level qualification.
  • Preferably with customer service experience in a call centre environment.
  • Only open to Singaporeans.

This is an exciting opportunity to develop your skills and advance your career in customer service. If you have a passion for delivering exceptional service and working in a fast-paced environment, we encourage you to apply.

Skills Required:

  • CRM
  • Outlook
  • Customer Experience
  • Interpersonal Skills
  • Customer Care
  • Administration
  • Communication Skills
  • Customer Satisfaction
  • Microsoft Word
  • Customer Service
  • Case Management
  • Service Excellence
  • Customer Service Experience
  • Call Center

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