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Client Relationship Manager

1 week ago

Singapore This is an IT support group Full time
Client Relationship Manager

In this key role, you will be responsible for building and maintaining positive relationships with customers. You will provide exceptional customer service via emails and phone calls, while working closely with other departments to ensure seamless responses.


Main Responsibilities:
  • Handle customer engagement over phone calls and emails.
  • Resolve customer service-related issues effectively.
  • Deliver excellent customer experiences and prepare quotations in a timely manner.
  • Collaborate closely with other departments to ensure thorough follow-through.

Key Requirements:
  • Strong communication and interpersonal skills.
  • Excellent command of spoken and written English.
  • Able to multi-task and possess strong analytical and problem-solving skills.
  • Meticulous and able to handle challenging situations calmly.