Sales Operations Assistant Manager
5 days ago
Location
Chang Charn, Singapore
Key Responsibilities
- Report directly to the Senior Manager of Suzuki Sales, focusing on the foundational and strategic planning of automotive retail sales.
- Implement business goals and operational strategies to meet targets aligned with both the company and our OEM partner's objectives.
- Mentor, develop, and enhance the skills of the sales team.
- Engage in pricing and promotional strategies to ensure the fulfillment of annual operational plans, targeting both revenue and profit margins. Achieving operational success against strategic KPIs, such as Financing and Insurance penetration rates and Trade-in rates, is essential.
- Address customer inquiries, feedback, and complaints, devising innovative solutions to enhance customer satisfaction.
- Supervise showroom operations, ensuring that the sales environment and processes are maintained at optimal and compliant standards.
- Take on functional-related ad hoc projects and collaborate with various departments to ensure objectives are achieved.
Qualifications
- Demonstrated leadership and managerial capabilities with a strong emphasis on customer service.
- Minimum of 3-5 years in a Sales and People Management role.
- Experience in the retail sector is highly regarded.
- Possess the ability to lead, motivate, and manage a sales team effectively. Excellent verbal and written communication skills with a keen attention to detail. A positive approach to problem-solving is essential.
- Proactive, engaging, goal-oriented, dependable, and accountable.
- A collaborative team player who takes ownership of actions and guides teams to meet company objectives.
Additional Information
This job description is intended to provide a general overview of the role and is not exhaustive of all duties, responsibilities, or activities required. Responsibilities may evolve over time, with or without notice.
Inchcape is a leading global automotive distributor operating in over 40 markets, partnering with major brands to enhance mobility today and in the future.
Our diverse global workforce of over 20,000 talented individuals fosters an inclusive and collaborative culture, ensuring an exceptional experience for our customers and partners. We are a dynamic and rapidly growing organization, committed to shaping a successful and sustainable future for the industry.
Here, you will have the opportunity to unlock your full potential through career development and learning experiences. You will work with cutting-edge technology, innovative solutions, and forward-thinking colleagues.
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