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Public Sector Business Leader

2 weeks ago

Singapore beBeeClientManager Full time $200,000 - $300,000
Senior Client Manager

About the Role:

We seek a results-driven Senior Client Manager to spearhead business growth and establish strategic partnerships with key clients in the Public Sector industry.

This role will be accountable for leading high-profile clients and driving P&L growth through effective management of client relationships and sales strategies.

  • Ownership of Sales for key Public Sector clients, with a focus on direct ownership for assigned accounts
  • P&L Ownership for the assigned clients
  • Management of cross-functional teams
  • Accountability for all operational aspects of the accounts including sales and pipeline management, forecasting, margin improvement plans
  • Multi-team collaboration: Work in a multi-team environment
  • Be a brand ambassador for the public sector business by being highly visible in forums such as SCS
  • Coordination with service line leaders: While pursuing opportunities and managing your clients and industries, you will be expected to collaborate with service lines leaders
  • Teamwork: Proficient in working with different teams to achieve common goals
  • Contribution to knowledge base: Expected to enrich the company's robust knowledge base by capturing best practices and challenges from previous deals
  • Working with key alliance partners to support the account plan and client's business aspirations
  • Adaptability and agility in approach to deal-making, client management, growth, and problem-solving

About You:

To succeed in this role, you will need:

  • MBA or equivalent degree
  • Minimum 15 years of experience in a client-facing role in a consulting firm or an account/engagement management role in the IT professional services offshore/outsourcing industry
  • Experience managing Client P&L, including reporting and metric assessment for the account
  • Extensive sales experience with Govtech, as well as Singapore Government agencies and stat boards
  • Extensive experience with Singapore public sector procurements processes such as bulk tenders and spend categories
  • Experience and pre-existing connections with at least one functional area within public sector, such as Finance, Healthcare, etc.
  • Experience in account management, domain consulting, business development activities in IT service industry with a track record in managing local clients
  • Experience of sourcing and loading to closure pursuit of $50M USD and above
  • Strong knowledge of the Singapore market across technology and business segments and industries
  • Experience navigating in a large organization and working in a multi-dimensional matrix
  • Strong negotiation, communication, and facilitation skills
  • Experience in an onsite/offshore model
  • Strategic thinking, confident, and the ability to plan ahead and stay the course
  • Ability to work with multi-cultural and geographically distributed teams. Should be a team person and able to lead different teams to a common goal