Revenue Performance Analyst

2 weeks ago


Singapore Accor Full time

The ideal candidate will demonstrate a strong understanding of revenue management strategies and be able to drive revenue growth through effective operations management.



Key Responsibilities

Revenue Management Operations


  • Conduct daily tasks and operations reviews to optimize Rooms and F&B revenue
  • Ensure effective communication between Reservations and Front Office colleagues on inventory, short-term sell strategies, Group/Convention arrivals, rate changes, and sell-out strategies
  • Work closely with revenue streams to support achieving budget and forecast expectations, under the guidance of a direct leader
  • Complete daily, weekly, and monthly revenue management checklists


Wide Job Function Actions/Relationships


  • Support Revenue in Rooms and Food and Beverage daily reporting and promotional campaigns
  • Conduct market surveys and competitor analysis on performance (RevPAR Index, market penetration), pricing, and availability for future tactical decisions
  • Take an active role in rate development, promotions, packages, and other selling strategies
  • Ensure compliance with the Best Price Guarantee and manage third-party distributors according to AccorHotels standards
  • Identify business opportunities for peak periods and participate in various newsletters, banners, e-brochures, or ads to drive incremental revenue in various revenue streams
  • Support AccorHotels Corporate programs, such as Planet 21
  • Ensure service standards and individual performance align with Accor Values
  • Collaborate with the Food and Beverage management team and outlet managers to analyze and monitor table optimization for F&B outlets
  • Participate in developing tactics, encompassing performance metrics, data standards, processes, policies, tools, training, best-practices, and case studies to roll out strategies focusing on all revenue streams, including Rooms, Food and Beverage, Spa, and Raffles Shop
  • Perform any other duties and responsibilities assigned


Qualifications

Candidate Profile




  • Competent knowledge of Microsoft Excel is required
  • Rooms, Food and Beverage, or Spa operations knowledge/background is an asset



  • Excellent communication and organizational skills
  • Service-oriented with an eye for details
  • Multicultural awareness and ability to work with people from diverse cultures
  • Self-motivated and energetic
  • Flexible
  • Displays initiative and creativity
  • Highly organized with the ability to manage multiple projects under time constraints
  • Strategic thinking with a proven ability to mobilize theory into action
  • Sense of urgency
  • Team Player


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