Application Trading Support Expert

2 days ago

Singapore beBeeSupport Full time $90,000 - $120,000
Job Title: Financial Services Application Support Specialist

This role is integral to ensuring seamless trading operations and providing level two support to traders and technology teams.

The ideal candidate will have strong technical expertise in application support, with a background in financial services or trading environments.

Key Responsibilities:
  • Provide direct support for trading applications used by Fixed Income, Equities, FX, and Derivatives desks
  • Proactively monitor system performance and resolve issues before they impact trading
  • Collaborate with traders, developers, and infrastructure teams to troubleshoot and escalate incidents
  • Manage application deployments, configuration changes, and environment upgrades
  • Maintain runbooks, documentation, and knowledge bases for supported systems
  • Participate in incident management and post-mortem analysis to drive continuous improvement
  • Ensure compliance with operational risk and regulatory requirements

Requirements:

  • Bachelor's degree in computer science, engineering, or related field
  • Minimum 6 years of experience in application support within a financial services or trading environment
  • Strong understanding of trade lifecycle and front-office workflows
  • Proficiency in scripting (python, shell, or powershell) and sql
  • Familiarity with market data feeds, fix protocol, and messaging systems (e.g., kafka, mq, solace)
  • Experience with linux/windows systems and basic networking concepts
  • Strong understanding and knowledge on support tools - e.g. monitoring (geneos itrs, nagios), scheduling (autosys, iws), service management (servicefirst)

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