Application Support Analyst
4 days ago
About the role: Application Support Analyst (on site 5 days) This role is about problem solving supporting trading applications and exchange connectivity for Global Derivatives Markets. Joining an award-winning application support team, you will work directly with our clients to understand, troubleshoot, and resolve issues with complex trading strategies. direct lines of communication with our software and infrastructure engineers to help you gain valuable experience and expertise. You will work with the very latest technology in low latency trade execution across Global Exchanges, maintaining Linux server and Windows client applications across our global distributed architecture in both proprietary private cloud and in public cloud environments. This is a technical role based in our Singapore Downtown office. supporting our global client base and working as part of a global team, in which communication is key - both with clients and with colleagues across multiple teams and time zones. You will be required to: • \tRespond promptly to support requests and enquiries from clients. • \tActively monitor and respond to alerts for our critical systems and infrastructure, resolving issues wherever possible and escalating to other teams if necessary. • \tSupport customers and resolve issues related to order management, risk management, exchange market data and exchange connectivity. • \tConduct in depth analysis of complex order and trade histories. • \tWork directly with new customers to coordinate the deployment and configuration of the company's trading applications. • \tManage distribution and installation of software enhancements and upgrades. • \tWork directly with various exchanges and our software engineers to test and conform new software releases including UAT testing. • \tWork with our infrastructure team to test and complete various server and network upgrade projects. • \tLiaise with Stellar's overseas offices to provide seamless 24-hour customer support. About you • \tHave a Computer Science, Engineering, or related technical degree. • \tExperience with, or knowledge of, Linux OS and Linux-based server applications, using Linux command line tools such as grep, sed and awk. • \tYou will have strong analytical skills and be able to perform complex log file analysis, allowing you to identify the root cause of issues. You will take pride in identifying and implementing the best solution. • \tWorking directly with clients in an exciting front-office environment, you can thrive in high pressure or time critical situations. • \tWilling to assume responsibility, making timely decisions including to escalate issues when appropriate. • \tYou will enjoy working with and exploring new technologies related to low-latency and algorithmic trading strategies. You will be able to effectively communicate your ideas, proposals, or solutions to a wide range of technical and non-technical audiences. • \tYou may have previous experience supporting applications that connect to any of the major global derivative's exchanges such as CME, EUREX, ICE, ASX, SGX or JPX and be familiar with various exchange protocols such as OmNet, ITCH/OUCH and FIX. • \tExperience performing basic network troubleshooting using tools such as telnet, tcpdump or ncat will be useful to you in this role. • \tKnowledge of relational databases and SQL, any experience with bash or perl scripting and any exposure to public cloud-based providers such as AWS may also benefit you in the role. How to Apply Please email your CV to
-
Application Support Analyst
6 days ago
Singapore Titansoft Pte Ltd Full timeJoin us to apply for the Application Support Analyst role at Titansoft Pte Ltd About Us Do you have a keen and methodical eye for solving complex puzzles? Are you confident in handling numbers? Do you enjoy navigating data to create meaningful tables and graphs? If so, the role of an Application Support Analyst (ASA) might be perfect for you!As an ASA, you...
-
Application Support Analyst
6 days ago
Singapore ELLIOTT MOSS CONSULTING PTE. LTD. Full timeWe are currently seeking a highly motivated and skilled Application Support Analyst to join our dynamic team in Singapore. **Responsibilities**: - **Database Management**:Work with enterprise databases, including but not limited to Oracle, MSSQL, and Snowflake. Perform database queries, analyze data, and ensure data integrity. - **Technological...
-
Application Support Analyst
6 days ago
Singapore SMARTSTREAM TECHNOLOGIES (ASIA PACIFIC) PTE LTD Full timeOverview Application Support Analyst. Salary up to $77,500 SGD dependent on experience + bonus & excellent benefits. Office Based Singapore role. We have an Application Support Analyst opportunity to provide first and second level support to Smartstream's International Banking/Asset Management customer base, from our Singapore Product Centre. Support is...
-
Application Support Analyst
4 days ago
Singapore HELIUS TECHNOLOGIES PTE. LTD. Full timeJob Requirement: 1-3 yrs of Technical / Application Support experience on multi technology platforms ITIL v3/v4 certification and strong service-oriented experience / background preferred. Knowledge and understanding of IT industry environment and business needs Experience in dealing with 3rd party vendor or client for support Proven experience supporting...
-
Application Support Analyst
1 week ago
Singapore Volt Full timeLocation: - Singapore- Job Type: - Permanent- Salary: - S$3500 - S$5900 per month- Reference: - BBBH10378_1689218986- Contact: - Maverick Khoo- **IT Application Support Analyst - 12 Months Contract - Singapore** Asia's Premium lifestyle destination, home to world-class attractions, luxury hotels and convention centres. - Evaluating business processes -...
-
Application Support Analyst
4 days ago
Singapore SAGL CONSULTING PTE. LTD. Full timeJob Summary The Application Support Analyst ensures smooth operation, maintenance, and reliability of business-critical applications by providing user support, resolving incidents, and coordinating with technical teams to optimize performance. Key Responsibilities Monitor and maintain application performance, availability, and security. Perform health...
-
Application Support Analyst
2 days ago
Singapore SAGL CONSULTING PTE. LTD. Full timeJob Summary The Application Support Analyst ensures smooth operation, maintenance, and reliability of business-critical applications by providing user support, resolving incidents, and coordinating with technical teams to optimize performance. Key Responsibilities Monitor and maintain application performance, availability, and security. Perform health...
-
Application Support Analyst
1 week ago
Singapore SmartStream Full time $60,000 - $77,000 per yearDescriptionApplication Support AnalystSalary up to $77,500 SGD dependent on experience + bonus & excellent benefitsOffice Based Singapore roleWe have an Application Support Analyst opportunity to provide first and second level support to Smartstream's International Banking/Asset Management customer base, from our Singapore Product Centre. Support is provided...
-
Application Support Analyst
2 weeks ago
Singapore Sanderson-iKas Singapore Pte Ltd Full timeWe are looking to speak to Application Support Analysts! **Responsibilities** Application Monitoring Responsibilities - **Supervision**: Oversee daily and monthly processes, addressing user requests in partnership with project, infrastructure, and production teams. - **Support**: Manage overnight batches during Singapore morning/afternoon hours, ensuring...
-
Application Support Analyst
11 hours ago
Singapore TALENTVIS SINGAPORE PTE. LTD. Full timeSeeking for an experienced Application Support Analyst to support and enhance the stability, performance, and scalability of our client's critical financial systems. Key Responsibilities Provide Tier 2/3 support, troubleshoot complex issues, and participate in on-call rotations. Perform root cause analysis and implement preventive measures. Automate manual...
