
Expert Trading Application Support Specialist
2 weeks ago
We are seeking an experienced Trading Desk Support Analyst to join our team. As a key member of our support group, your role will be primarily focused on ensuring the smooth operation of the trading desk and providing expert level technical support for trading applications used in Fixed Income Rates Trading.
">You will provide hands-on support for trading applications used by Fixed Income, Equities, FX, and Derivatives desks, monitoring system performance and proactively resolving issues before they impact trading.
Collaborate with traders, developers, and infrastructure teams to troubleshoot and escalate incidents, manage application deployments, configuration changes, and environment upgrades.
Maintain runbooks, documentation, and knowledge bases for supported systems, participate in incident management and post-mortem analysis to drive continuous improvement.
To be successful in this role, you must have:
Essential skills/Basic Qualifications:
- Bachelor's degree in computer science, Engineering, or related field
- Minimum 6 years of experience in application support within a financial services or trading environment
- Strong understanding of trade lifecycle and front-office workflows
- Proficiency in scripting (Python, Shell, or PowerShell) and SQL
- Familiarity with market data feeds, FIX protocol, and messaging systems (e.g., Kafka, MQ, Solace)
- Experience with Linux/windows systems and basic networking concepts
- Strong understanding and knowledge of support tools – e.g., monitoring (Geneos ITRS, Nagios), scheduling (Autosys, IWS), and service management (ServiceNow)
Desired skills/Preferred Qualifications:
- Exposure to vendor platforms like Bloomberg/Reuters, Broadway/Tradeweb
- Knowledge of DevOps tools (e.g., Jenkins, Git, Ansible)
- Strong communication skills and ability to work under pressure in a fast-paced environment
This role is based in Singapore.
You may be assessed on key skills such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills.
If you currently hold a work visa sponsored by Barclays, or require sponsorship, you must declare this as part of your application.
Sponsored visas are role and entity specific, and any changes must be reviewed.
It is important to ensure you are working on the correct visa at all times.
Failure to disclose your visa status or Legal Right to Work may result in withdrawal of your application or employment offer.
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