
Expert Trading Support Professional
1 week ago
Trade Support Specialist
We are seeking a highly skilled professional to provide top-notch support for trading applications and exchange connectivity.
Main Responsibilities:
- Respond promptly to support requests and enquiries from clients, ensuring seamless communication and efficient issue resolution.
- Work directly with clients to troubleshoot and resolve complex issues related to trading strategies.
- Monitor and respond to critical system alerts, guaranteeing the stability and reliability of trading infrastructure.
Necessary Skills and Qualifications:
- Computer Science, Engineering, or related technical degree.
- Experience with Linux OS and server applications.
- Strong analytical skills and ability to perform complex log file analysis.
- Excellent communication and problem-solving skills.
PREFERRED QUALIFICATIONS:
- Experience supporting applications that connect to major global derivatives exchanges.
- Familiarity with various exchange protocols such as OmNet, ITCH/OUCH, and FIX.
- Knowledge of relational databases, SQL scripting, bash or perl scripting, and public cloud-based providers.
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