AI-Powered ServiceNow Expert

2 weeks ago

Singapore beBeeArtificial Full time $80,000 - $120,000

ServiceNow AI Specialist

At SimplifyNext, we drive business transformation through Automation, AI, and New Gen Apps.

We empower organizations by scaling automation, integrating cutting-edge AI solutions into business processes, and delivering next-generation applications.

SimplifyNext is a pioneer in AI-powered ServiceNow solutions. Our leadership team established the first and largest ServiceNow practice in 2012, and today we're at the forefront of ServiceNow's evolution from a workflow automation platform into an AI-first enterprise solution.

This isn't just another ServiceNow role—it's an opportunity to work at the intersection of ServiceNow, Generative AI, Agentic AI, and hyperautomation to create enterprise-wide solutions that revolutionize how businesses operate.

The position will be tailored to match your experience level and expertise within the ServiceNow ecosystem, with clear pathways for growth from developer to consultant to architect roles.

Main Responsibilities:

  • Design and implement advanced ServiceNow solutions that integrate with Gen AI, Agentic AI, and hyperautomation technologies
  • Configure and customize core ServiceNow modules while incorporating AI-powered capabilities
  • Develop AI-enhanced workflows, virtual agents, and predictive systems that elevate traditional ServiceNow implementations
  • Collaborate on end-to-end business transformation projects, not just technical implementations
  • Work alongside a holistic team of business process consultants, UI/UX designers, AI experts, and architects
  • Contribute to creating AI-powered ITSM, Virtual Agents, and predictive workflows
  • Stay at the cutting edge of ServiceNow's newest features and AI integration capabilities
  • Participate in knowledge sharing and mentoring as part of our collaborative team environment

Requirements:

  • Experience working with ServiceNow platforms (level of experience will determine role seniority)
  • ServiceNow certification or willingness to obtain certification (fully sponsored by us)
  • Understanding of ITIL framework and IT service management processes
  • Knowledge of JavaScript, HTML, and web services (depth required varies by seniority)
  • Analytical mindset with a passion for innovation and emerging technologies
  • Strong communication skills to bridge technical implementation with business transformation
  • Interest in AI and automation technologies and their application within ServiceNow

Benefits:

We offer a dynamic work environment that encourages collaboration, innovation, and continuous learning. Our team members enjoy opportunities for professional growth and development, competitive compensation, and comprehensive benefits packages.

Others:

If you are passionate about AI, automation, and ServiceNow, we would love to hear from you Please submit your resume and cover letter to apply for this exciting opportunity.

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