Customer Service Associate

7 days ago


Singapore Markono Group Pte. Ltd. Full time

At Markono Group Pte Ltd, we believe in making knowledge accessible to everyone. Our mission is to create unbridled access to global knowledge by shaping the future of reading and inspiring a love for imagination.

We achieve this through our commitment to innovation and quality. Our team of printing and supply chain experts work tirelessly to create solutions that make high-quality books accessible to all.

As a Customer Service Executive at Markono Group Pte Ltd, you will play a crucial role in fulfilling customer requirements by coordinating with operation departments. You will measure customer satisfaction levels, prepare shipping documents, and ensure on-time delivery.

Key responsibilities include:

  • Measuring customer satisfaction levels in assigned accounts
  • Assisting immediate manager in daily functions by coordinating with operation departments
  • Preparing shipping documents and working closely with internal/Third Party Forwarder
  • Performing housekeeping of sample books and library

To succeed in this role, you should possess strong communication and email writing skills, be able to multitask, and adapt to a fast-paced environment. A minimum of 2 years of experience in order processing or customer service is preferred.

Markono Group Pte Ltd is committed to fostering a diverse and inclusive workplace. We believe that a diverse workforce drives innovation, growth, and success in today's corporate climate.



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