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Client Success Specialist, APAC

2 months ago

Singapur, Singapore Dailymotion Full time

Become a Part of Dailymotion's Success Team

We are on the lookout for a Client Success Specialist to enhance our vibrant Customer Success & Account Management division. In this role, you will serve as the main liaison for advertisers and agencies throughout the entire campaign lifecycle, with a strong emphasis on client conversion and retention.

Key Responsibilities:

  • Collaborate with Sales, Ad Operations, and Marketing teams to address RFPs and client inquiries
  • Spot opportunities for key accounts and offer advertising strategies
  • Establish and nurture robust client relationships to drive retention and growth
  • Evaluate campaign performance and create actionable insights for future initiatives
  • Coordinate with the Ad Operations team to guarantee successful campaign execution
  • Team up with the Sales Marketing group to develop effective media and insights solutions

Requirements:

  • At least 2 years of experience in ad technology, media agency, or sales
  • Familiarity with programmatic and digital advertising
  • Excellent communication and organizational abilities
  • Proficiency in English
  • Skilled in MS Office Suite
  • Capability to prioritize tasks and resolve issues effectively
  • Analytical mindset with the ability to work independently or collaboratively