Client Success Specialist, APAC
2 months ago
Become a Part of Dailymotion's Success Team
We are excited to announce an opening for a Client Success Specialist within our vibrant Customer Success & Account Management division. In this role, you will serve as the main liaison for advertisers and agencies throughout the campaign lifecycle, emphasizing client acquisition and loyalty.
Core Responsibilities:
- Engage with Sales, Ad Operations, and Marketing departments to address RFPs and client questions
- Spot opportunities for major accounts and offer advertising strategies
- Establish and nurture robust client relationships to enhance retention and expansion
- Evaluate campaign outcomes and generate actionable insights for upcoming initiatives
- Collaborate with the Ad Operations team to guarantee effective campaign execution
- Team up with the Sales Marketing division to devise impactful media and insights solutions
Qualifications:
- At least 2 years of experience in advertising technology, media agencies, or sales organizations
- Familiarity with programmatic and digital marketing
- Excellent communication and organizational abilities
- Proficient in English
- Skilled in MS Office Suite
- Capability to prioritize responsibilities and resolve issues effectively
- Analytical mindset with the ability to work autonomously or collaboratively
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