Customer Service Representative for Dynamic Work Space
6 days ago
Job Overview
We are seeking a highly skilled Customer Service Executive to join our team at Gough Recruitment (Singapore) PTE. LTD.
About the Role
This is an exciting opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service to clients from various industries.
Responsibilities
- Provide timely and effective solutions to customer inquiries and concerns
- Manage customer relationships and maintain high levels of satisfaction
- Collaborate with internal teams to ensure seamless communication and efficient problem-solving
- Update customer profiles and document interactions to track progress
- Act as a liaison between the company and its customers
- Develop and implement strategies to improve customer experience and loyalty
Requirements
- Bachelor's degree in Business or related field
- 2-5 years of front office experience
- Must be based in Singapore with legal rights to work
- Prior experience working in co-working spaces, flexible workspaces, serviced offices, or hotel front desk is required
- High level of English proficiency
- Positive attitude and willingness to be helpful to both internal and external customers
- Ability to multitask and work under pressure
- Secretarial skills, MS Office/computer skills, and customer service skills
Benefits
- A competitive salary range of SGD 40,000 - SGD 60,000 per annum, depending on experience
- Ongoing training and development opportunities
- A dynamic and supportive work environment
Estimated Salary: SGD 50,000 per annum
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