Customer Service Representative for Dynamic Work Space

6 days ago


Singapore GOUGH RECRUITMENT (SINGAPORE) PTE. LTD. Full time

Job Overview

We are seeking a highly skilled Customer Service Executive to join our team at Gough Recruitment (Singapore) PTE. LTD.

About the Role

This is an exciting opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service to clients from various industries.

Responsibilities

  • Provide timely and effective solutions to customer inquiries and concerns
  • Manage customer relationships and maintain high levels of satisfaction
  • Collaborate with internal teams to ensure seamless communication and efficient problem-solving
  • Update customer profiles and document interactions to track progress
  • Act as a liaison between the company and its customers
  • Develop and implement strategies to improve customer experience and loyalty

Requirements

  • Bachelor's degree in Business or related field
  • 2-5 years of front office experience
  • Must be based in Singapore with legal rights to work
  • Prior experience working in co-working spaces, flexible workspaces, serviced offices, or hotel front desk is required
  • High level of English proficiency
  • Positive attitude and willingness to be helpful to both internal and external customers
  • Ability to multitask and work under pressure
  • Secretarial skills, MS Office/computer skills, and customer service skills

Benefits

  • A competitive salary range of SGD 40,000 - SGD 60,000 per annum, depending on experience
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment

Estimated Salary: SGD 50,000 per annum



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