Customer Service Ambassador for Co-working Space

21 hours ago


Singapore JR EAST BUSINESS DEVELOPMENT SEA PTE. LTD. Full time

Company Overview

JR EAST BUSINESS DEVELOPMENT SEA PTE. LTD.

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About Us

We are a Japanese co-working space offering a unique environment for entrepreneurs, freelancers, and small businesses to thrive.

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Salary & Benefits

SGD 17 per hour + SGD 2 transportation allowance per working day

We offer competitive compensation and benefits to ensure our team members feel valued and supported in their roles.

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Job Description

As a Customer Service Ambassador, you will be responsible for managing the day-to-day operations of our co-working space.

Your duties will include:

  • Managing day-to-day operations
  • Proactively reviewing and improving daily service
  • Ensuring the space is well-maintained, organized, functional, and comfortable
  • Developing and maintaining a vibrant community
  • Addressing members' concerns
  • Handling technical issues (printer, internet connectivity, coffee machine, etc.)
  • Managing mail and package deliveries
  • Managing meeting room bookings
  • Answering phone calls and responding to emails regarding any inquiries
  • Assisting with setup, post-cleaning, and running of events
  • Processing financial transactions and supporting accounting
  • Organizing paperwork and documents
  • Reporting to the Manager/Assistant Manager

In addition to these responsibilities, you will also be required to possess certain skills and qualifications, including:

Required Skills & Qualifications

  • Proficiency in English
  • Experience in customer service
  • Basic Microsoft Office skills (Excel, Word, PowerPoint)
  • Ability to work as a team player in a fast-paced environment

Benefits

We offer a range of benefits to support our team members in their roles, including:

  • A supportive and collaborative work environment
  • Ongoing training and development opportunities
  • A competitive salary and benefits package
  • The opportunity to work with a dynamic and growing company

Others

This role is part-time, requiring 2-5 days of work per week, with 9-18 hours of work per week.

The ideal candidate will have excellent communication and interpersonal skills, be able to work independently, and possess a strong attention to detail.



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