Customer Service Ambassador for Co-working Space
21 hours ago
Company Overview
JR EAST BUSINESS DEVELOPMENT SEA PTE. LTD.
">About Us
We are a Japanese co-working space offering a unique environment for entrepreneurs, freelancers, and small businesses to thrive.
">Salary & Benefits
SGD 17 per hour + SGD 2 transportation allowance per working day
We offer competitive compensation and benefits to ensure our team members feel valued and supported in their roles.
">Job Description
As a Customer Service Ambassador, you will be responsible for managing the day-to-day operations of our co-working space.
Your duties will include:
- Managing day-to-day operations
- Proactively reviewing and improving daily service
- Ensuring the space is well-maintained, organized, functional, and comfortable
- Developing and maintaining a vibrant community
- Addressing members' concerns
- Handling technical issues (printer, internet connectivity, coffee machine, etc.)
- Managing mail and package deliveries
- Managing meeting room bookings
- Answering phone calls and responding to emails regarding any inquiries
- Assisting with setup, post-cleaning, and running of events
- Processing financial transactions and supporting accounting
- Organizing paperwork and documents
- Reporting to the Manager/Assistant Manager
In addition to these responsibilities, you will also be required to possess certain skills and qualifications, including:
Required Skills & Qualifications
- Proficiency in English
- Experience in customer service
- Basic Microsoft Office skills (Excel, Word, PowerPoint)
- Ability to work as a team player in a fast-paced environment
Benefits
We offer a range of benefits to support our team members in their roles, including:
- A supportive and collaborative work environment
- Ongoing training and development opportunities
- A competitive salary and benefits package
- The opportunity to work with a dynamic and growing company
Others
This role is part-time, requiring 2-5 days of work per week, with 9-18 hours of work per week.
The ideal candidate will have excellent communication and interpersonal skills, be able to work independently, and possess a strong attention to detail.
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