Senior Administrative Assistant

7 days ago


Singapore WEBSPARKS PTE. LTD. Full time
Job Summary
We are seeking a Senior Administrative Assistant to support our Programme Management Office in delivering high-quality services to our clients.

The ideal candidate will have over a decade of experience in administration, operations, and customer service, with a proven track record of engaging with stakeholders across diverse levels and backgrounds. This role requires strong problem-solving abilities, excellent communication skills, and the ability to work under pressure and multitask effectively.

Duties and Responsibilities
• Manage and operate Government-to-Employee surveys for Whole-of-Government (WOG) on satisfaction of public officers with ICT tools.
• Collaborate with vendors and various departments to ensure smooth survey operations, including materials preparation, database management, coordinating meetings with Government agencies and troubleshooting issues during live surveys.
• Handle electronic Direct Mail (e DM) dissemination and marketing communication, including managing the comms calendar, creating the e DM playbook, and liaising with stakeholders to ensure quality and seamless dissemination of WOG e DM.
• Manage databases in Share Point and support the development, testing, and live operations of surveys.
• Conduct pre-event and post-event follow-up activities, including After Action Reviews (AAR).
• Support the dashboard with database access list management, testing, data analytics, and reporting.
• Provide secretariat support for management meetings, including polling and scheduling agenda items, event and logistics support, and utilizing AI tools.
• Perform other duties as assigned, including any additional project administrative or support tasks as required.

Requirements
• Over 3 years of experience in operations, project management, and administration service.
• Proficient in communication, active listening, and interpersonal skills.
• Strong problem-solving abilities and detail-oriented.
• Experience in program management, secretarial, and administrative support.
• Proficient in MS Office (Word, Outlook, Excel, Power Point), MS Teams, Qualtrics, Tableau.

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