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Hospitality HR Operations Specialist

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Singapore beBeeBenefits Full time $56,000 - $68,000
Job Overview

The HR Business Partner role is a key position within the hospitality industry, responsible for supporting day-to-day HR operations. This includes managing employee records, ensuring HR systems run smoothly, and collaborating with department heads to align HR initiatives with business goals.

Key Responsibilities
  • Manage day-to-day HR operations, maintaining accurate employee records and ensuring efficient HR system performance.
  • Support the recruitment process, from developing job descriptions to sourcing, interviewing, and onboarding top talent.
  • Collaborate with department heads to align HR strategies with business objectives.
  • Prepare and deliver regular HR reports and analytics to support business decisions and compliance requirements.
  • Ability to take on various HR-related tasks and projects as assigned by the HR Director.


Compensation & Benefits
  • Support salary review and bonus processes by preparing accurate data and conducting industry benchmarking to maintain competitive compensation levels.
  • Coordinate benefits administration, including employee queries related to leave, insurance, and claims.


Payroll
  • Validate monthly payroll inputs such as attendance, overtime, and incentives.
  • Work with the payroll lead or finance to ensure timely, accurate payroll processing.


Policy & Compliance
  • Review and update HR policies and documentation to ensure compliance and accessibility.
  • Support policy communication and consistent application across teams.
  • Assist with audits, reporting, internal controls, and performance review logistics.
  • Monitor labour law and regulatory changes relevant to hospitality.


Requirements
  • Diploma or Degree in Human Resources, Business Administration, or related field.
  • At least 3 years of HR experience, ideally in a hospitality or service-based environment.
  • Hands-on experience with payroll coordination and understanding of compensation structures common in hospitality settings.
  • Familiar with local labour regulations, statutory requirements, and hospitality workforce norms (e.g., shift work, variable pay).
  • Proficient in Microsoft Excel and HR systems experience with Adaptive HRIS is an advantage.
  • Organised, detail-oriented, and able to manage confidential information responsibly.
  • Effective communicator with a practical, solution-driven mindset.
  • Able to manage multiple priorities and timelines in a dynamic, operationally active environment.
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