
Luxury Hotel Service Professional
2 weeks ago
The Housekeeping Host is responsible for delivering exceptional guest experiences in a luxury hotel environment.
- Clean and maintain guest rooms, public areas, and back of house spaces to the highest standards, including dusting, vacuuming, sweeping, mopping, and changing linens.
Ensure that guest rooms are properly stocked with amenities and supplies, such as towels, linens, and toiletries. Report any maintenance issues or damage to the supervisor immediately. Respond promptly to guest requests for additional amenities or services, such as extra towels, pillows, or blankets.
Complete daily room assignments and assist with special projects as needed. Communicate effectively with other departments, such as Front Office and Engineering, to ensure that guest needs are met.
FOLLOW all safety and security procedures, including proper use of cleaning chemicals and equipment. Maintain a professional and courteous demeanor at all times, reflecting the hotel's commitment to exceptional guest service.
Attend all required training sessions and meetings. Coordinate with other hotel departments to ensure the seamless operation of the hotel.
Participate in emergency response procedures and provide support during emergencies.
Key Requirements:- Able to stand, walk, and bend for extended periods of time.
- Able to push and pull housekeeping carts loaded with cleaning supplies and linens.
- Able to climb stairs and ladders.
- Able to lift and carry up to 15kg.
Qualifications:
- Previous experience in a similar role in a luxury hotel or resort setting is an added advantage.
- Strong attention to detail and ability to follow specific instructions.
- Ability to work independently and as part of a team in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Available to work flexible hours, including weekends and holidays.
This position offers opportunities for growth and development in a dynamic and engaging work environment.
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