Luxury Service Professional

2 weeks ago

Singapore beBeeLuxury Full time $90,000 - $120,000
Job Title:

Senior Butler

Job Description:

The Senior Butler plays a supervisory role within the butler services team ensuring the delivery of highly personalized and anticipatory guest experiences.

This position oversees daily butler operations and maintains luxury service standards.

Primary Responsibilities:
  • Lead and supervise the daily operations of the butler services team to ensure consistent and exceptional service delivery.
  • Manage pre-arrival preparations guest preferences and bespoke amenities for VIPs and special guests.
  • Conduct in-room registration private guest orientation and deliver customized guest experiences.
  • Perform high-touch services such as unpacking of luggage garment care and personal assistance when required.
  • Liaise with key departments to ensure seamless service execution.
  • Monitor service performance and guest feedback propose improvements and innovations.
  • Maintain accurate guest profiles and service records in the system.
  • Assist in coaching and development of butler team members.
Requirements:
  • Diploma in Hospitality Management or related fields.
  • Minimum 3–5 years of experience in luxury hotel or butler services with supervisory experience preferred.
  • Strong knowledge of personalized guest service standards.
  • Excellent leadership communication and interpersonal skills.
  • Proficient in hotel property management systems.
  • High attention to details and ability to multitask in a dynamic environment.
  • Ability to remain calm and resourceful under pressure.
  • Flexibility to work varied shifts including weekends and public holidays.
Benefits:

This is an exciting opportunity to join our hospitality team and take on a challenging role in a luxurious environment.

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