Machinery Service Coordinator

6 days ago

Singapore beBeeMachinery Full time $4,000 - $6,000
Job Title: Machinery Service Coordinator

Description:
This is a challenging and exciting role for a service-oriented individual to join our team as Machinery Service Coordinator. In this position, you will be responsible for providing exceptional customer service, ensuring the smooth operation of our machinery fleet, and contributing to the growth and success of our organization.

Key Responsibilities:
  • To attend enquiries of machinery breakdown, local and overseas.
  • To administer a procedure of equipment breakdown and follow-up actions.
  • To liaise and report to factory on the machinery breakdown.
  • To convey solution on machinery breakdown to buyers and end users.
  • To co-ordinate and attend product warranties and claims.
  • To source suppliers local and overseas of spare parts at regular intervals to update price information and inventory.
  • To ensure the maintenance and upkeep of fleet of machinery and premises in showroom condition.
  • To ensure the inventory control of spare parts/components to support the rental and sales of machinery in Singapore market.
  • To liaise maintenance schedule for aftersales staff to buyers and end-users in Singapore.
  • To ensure proper documentation for ISO procedures and statutory requirements.

Requirements:
We are looking for a candidate with at least 2 years of experience in a similar industry, who is initiative-driven and self-motivated to achieve group objectives. You should be proactive in identifying market opportunities and problem-solving, proficient in English and Mandarin, including local dialects. Technical knowledge of heavy construction machinery is an added advantage. You must be able to communicate with all levels of people, both verbally and in writing, and be a keen listener with a team-player attitude. Willingness to travel is also required.

What We Offer:
A competitive salary package, extensive training and development opportunities, and a dynamic work environment that fosters growth and collaboration.

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