
Machinery Service Engineer
1 week ago
We are seeking an experienced and skilled professional to provide exceptional customer service and ensure the smooth operation of our machinery.
- Attending enquiries related to machinery breakdown, both locally and internationally.
- Administering procedures for equipment breakdown and following up on necessary actions.
- Liaising with our factory team to report on machinery breakdown.
- Communicating solutions to customers and end-users.
- Coordinating product warranties and claims.
- Source suppliers locally and internationally for spare parts at regular intervals to update price information and inventory.
- Maintaining and upgrading our fleet of machinery and showroom premises.
- Ensuring efficient inventory control of spare parts/components to support rental and sales of machinery in the market.
- Liasing maintenance schedules with aftersales staff and customers/end-users.
- Documenting procedures properly.
Requirements
To succeed in this role, you will require:
- A minimum of 2 years' experience in a similar industry.
- The ability to take initiative and drive results to achieve objectives.
- A proactive approach to identifying opportunities and solving problems.
- Proficiency in English and Mandarin languages, including local dialects.
- Technical knowledge of heavy construction machinery is a plus.
- Excellent communication skills, both verbal and written.
- Strong teamwork and listening skills.
- Ability to travel when required.
Benefits
This role offers a competitive salary and benefits package, including opportunities for career growth and development.
Others
We are committed to creating a positive and inclusive work environment that values diversity and promotes employee well-being.
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