Automotive Sales and Service Liaison

1 week ago


Singapore SPACE TPC PTE. LTD. Full time
Company Overview
SPACE TPC PTE. LTD. is a leading provider of innovative solutions in the automotive industry.

Job Summary
We are seeking an experienced Automotive Sales and Service Liaison to join our team at Suntec City Mall Showroom. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Key Responsibilities:
  • Customer Greeting and Support: Welcome customers and visitors with a positive attitude and professional appearance, providing information about available vehicles and promotions.
  • Phone and Email Handling: Answer and direct phone calls, respond to emails, and handle online inquiries, scheduling test drives and service appointments as needed.
  • Appointment Coordination: Manage the showroom's appointment calendar, ensuring timely and efficient coordination of test drives, service appointments, and sales consultations.
  • Administrative Support: Perform clerical duties such as data entry, filing, and maintaining office supplies, preparing and distributing documents as required.
  • Customer Service: Address and resolve customer queries or concerns, ensuring high levels of satisfaction and loyalty.
  • Visitor Management: Maintain visitor logs and ensure guests are directed to the appropriate staff members.
  • Sales Support: Provide support to sales staff by preparing customer information, maintaining inventory records, and assisting with showroom displays.
  • Showroom Maintenance: Keep the reception area clean, organized, and well-stocked, reporting maintenance issues to the relevant team.

Estimated Salary: $45,000 - $55,000 per annum

Required Skills and Qualifications:
  • Education: High school diploma or equivalent; additional certification in office administration or customer service is advantageous.
  • Experience: Previous experience as a receptionist or in a customer-facing role, preferably in an automotive or retail environment.
  • Communication and Problem-Solving Skills: Strong verbal and written communication skills, with excellent problem-solving abilities.
  • Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic office equipment.
  • Time Management and Adaptability: Excellent organizational and multitasking abilities, with adaptability to changing situations and priorities.

Benefits:
We offer a competitive salary, comprehensive training programs, and opportunities for career growth and development.

How to Apply:

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