Senior Community Relations Manager

5 days ago

Singapore beBeeCommunication Full time $60,000 - $80,000
Job Title:
Senior Community Relations Manager

About the Role

This is a senior-level role that encompasses corporate communications and community relations for our organization. The successful candidate will be responsible for developing, implementing, and managing a comprehensive communications strategy to promote our brand and image.


Key Responsibilities
  • Corporate Image Management:
    • Develop and implement a strategic plan to enhance our corporate image and branding.
    • Ensure consistency in the application of our corporate image across all communications materials and platforms.
    • Foster a positive public image through media coverage, corporate events, publications, and other marketing strategies.
  • Events and Community Relations Management:
    • Strategize, plan, and execute fundraising, corporate, and community relations activities to achieve our corporate objectives.
    • Link assigned events to our overall communications plan and corporate objectives.
  • Volunteer Management:
    • Develop and implement volunteer management strategies aligned with our organization's vision and mission.
    • Work with internal stakeholders on volunteer requirements and develop a volunteer recruitment and retention strategy.
    • Implement volunteer management policies and processes, including volunteer orientation, development, review, and recognition.
    • Develop a volunteer-friendly culture by engaging, supporting, and training staff who work with volunteers.
    • Assist in volunteer service activities, as applicable.
  • Social and Wellness Programmes:
    • SOURCE grants for social and wellness programmes for residents and implement activities.
    • Plan and organize social and wellness activities for residents, either in-house or in collaboration with the community.
  • Publications:
    • Plan content and visual presentation for print/electronic corporate publications and social media platforms to promote our desired corporate image and services.
    • Develop corporate presentation slides that promote our desired corporate image.
  • Public Relations Communications:
    • Manage feedback forms.
    • Liaise with media referrals and significant complaints.
    • Discern sensitive issues and offer reasonable counsel/suggestions to resolve problems or handle situations.
  • Media Management:
    • Handle media enquiries and feedback to provide accurate information and promote our desired corporate image.
    • Address sensitive issues raised by journalists and public feedback via media platforms.
    • Initiate positive stories to the media to feature our services and promote our desired corporate image.
  • Fundraising and Donations Management:
    • Propose annual fund-raising targets.
    • Strategize, plan, and organize events to meet fund-raising targets, which should also promote our corporate image.
    • Value-add to donor management system and assist with maintaining/improving donors' relationships.

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