Customer Relationship Management Support Specialist

3 days ago

Singapore beBeeCRM Full time $4,000 - $6,000

Job Title: Customer Relationship Management (CRM) Support Specialist

Job Description:

Our team is seeking a skilled CRM Support Specialist to join our ranks. As a key member of our support team, you will be responsible for providing top-notch assistance to our users.

Key Responsibilities:
  • System Configuration and Management: Assist in maintaining and customizing our Slate database, including designing and updating application forms, automations, and portals for applicants and staff to ensure a seamless user experience.
  • Support for CRM & Other Technologies: Provide support for our CRM and related technological systems as needed, including helping with configuration, troubleshooting, and system implementation after the initial Slate setup.
  • Data Management: Support data imports, exports, cleansing, and ensure smooth integration with campus systems such as the Student Information System (SIS).
Requirements:
  • Familiarity with CRM systems: Experience working with customer relationship management systems, including their configuration, customization, and troubleshooting.
  • Technical skills: Proficiency in software development languages, scripting languages, or other technical tools relevant to CRM systems.
  • Communication skills: Excellent verbal and written communication skills, with the ability to effectively communicate with technical and non-technical stakeholders.
What We Offer:
  • Competitive salary: A competitive salary and benefits package.
  • Opportunities for growth: Opportunities for career growth and professional development.
  • Collaborative environment: A collaborative and dynamic work environment.

Apply Now: If you are a motivated and detail-oriented individual with excellent technical and communication skills, we encourage you to apply for this exciting opportunity.

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