Current jobs related to Technical Support Associate - Singapore - beBeeSupport

  • Technical Support Associate

    6 days ago

    Singapore beBeeEngineering Full time

    Job Title: Technical Support Associate About the Role: The Technical Support Associate will provide support to senior technical staff in overseeing site operations, coordinating fault rectification works, and maintaining accurate records in our asset management systems. Main Responsibilities: Assist in supervising site works, inspections, and testing...

  • Technical Support Associate

    2 weeks ago

    Singapore beBeeEngineering Full time $4,500 - $6,000

    Job Title: Technical Support AssociateAbout the Role: The Technical Support Associate will provide support to senior technical staff in overseeing site operations, coordinating fault rectification works, and maintaining accurate records in our asset management systems.Main Responsibilities:Assist in supervising site works, inspections, and testing to ensure...

  • Therapy Support Associate

    2 weeks ago

    Singapore STROKE SUPPORT STATION Full time

    Our Therapy Support Associate plays a vital role in supporting therapists before, during, and after therapy sessions, ensuring seamless service delivery. This position is integral to the administration and operations of the department, contributing to a safe, effective, and efficient therapeutic environment.Clinical Duties Carry out prescribed therapeutic...

  • Therapy Support Associate

    3 weeks ago

    Singapore STROKE SUPPORT STATION Full time

    Roles & ResponsibilitiesOur Therapy Support Associate plays a vital role in supporting therapists before, during, and after therapy sessions, ensuring seamless service delivery. This position is integral to the administration and operations of the department, contributing to a safe, effective, and efficient therapeutic environment.Clinical DutiesCarry out...

  • Therapy Support Associate

    1 week ago

    Singapore Stroke Support Station Full time

    Our Therapy Support Associate plays a vital role in supporting therapists before, during, and after therapy sessions, ensuring seamless service delivery. This position is integral to the administration and operations of the department, contributing to a safe, effective, and efficient therapeutic environment. Clinical Duties Carry out prescribed...

  • Associate Technical Support

    2 weeks ago

    Singapore DOCTOR WORLD PTE. LTD. Full time

    **About Care** Care is a healthcare technology company headquartered in Singapore, focusing on innovative digital solutions in the medical and healthcare field. We work closely with Raffles Medical Group to develop the Raffles Connect App, a leading platform for integrated healthcare services. Our team in Singapore oversees product, operations, technology,...

  • Technical Support Associate

    6 days ago

    Singapore IVXS TECHNOLOGY SG PTE. LTD. Full time

    **Job Description & Requirements** **About the role** Technical Support Associate responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’...

  • Technical Support Associate

    1 week ago

    Singapore LOOPME SINGAPORE PTE. LTD. Full time

    **About the role** Technical Support Associate responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. **Responsibilities** - Identify customer needs and help...

  • Technical Support Associate

    6 days ago

    Singapore 结行科技 Full time

    About the Role The Technical Support Associate is responsible for restaurant technology installations and post-sales support. This role will interface with both restaurants and customers to optimize Resto’s services in the local markets where we operate. This operations-driven role will manage partnerships and collaborate cross-functionally across the...

  • Field Technical Specialist

    1 week ago

    Singapore beBeeTechnical Support Full time $2,400 - $3,500

    Job OverviewThe role of a Field Service Engineer is to provide technical support and service for semiconductor manufacturing equipment. This involves performing installations, troubleshooting, and repairs of equipment, as well as supporting the setup and configuration of new machines onsite."],

Technical Support Associate

3 weeks ago

Singapore beBeeSupport Full time $2,500 - $4,000
Technical Support Associate Job

We are seeking a Technical Support Associate to join our team. In this role, you will provide technical assistance to customers through various channels.

  • The ideal candidate should have proven experience as a technician or in a customer support role.
  • You should be tech-savvy with working knowledge of office automation products, databases, and remote control.
  • Good understanding of computer systems, mobile devices, and other tech products is required.
  • You must be able to diagnose and resolve basic technical issues.
Key Responsibilities:
  • Serve as the first point of contact for customers seeking technical assistance.
  • Perform remote troubleshooting through diagnostic techniques and pertinent questions.
  • Determine the best solution based on the issue and details provided by customers.
  • Walk the customer through the problem-solving process.
  • Assist in onsite installation/service.
  • Direct unresolved issues to the next level of support personnel.
  • Provide accurate information on IT products or services.
  • Record events and problems and their resolution in logs.
  • Follow-up and update customer status and information.
Requirements:
  • Proven experience as a technician or in a customer support role.
  • Tech savvy with working knowledge of office automation products, databases, and remote control.
  • Good understanding of computer systems, mobile devices, and other tech products.
  • Ability to diagnose and resolve basic technical issues.